Patient Navigator

About this role

<header class="JobDetails_jobDetailsHeaderWrapper__JlXWG JobDetails_sticky__Z844g" data-brandviews="MODULE:n=jobview-header:eid=1376247:jlid=1008942780509" data-test="job-details-header" data-triggered-brandview=""> <div class="JobDetails_jobDetailsHeader__Hd9M3"><header class="JobDetails_jobDetailsHeaderWrapper__JlXWG JobDetails_sticky__Z844g" data-brandviews="MODULE:n=jobview-header:eid=1376247:jlid=1008942780509" data-test="job-details-header" data-triggered-brandview=""> <div class="JobDetails_jobDetailsHeader__Hd9M3"><header class="JobDetails_jobDetailsHeaderWrapper__JlXWG JobDetails_sticky__Z844g" data-brandviews="MODULE:n=jobview-header:eid=1376247:jlid=1008942780509" data-test="job-details-header" data-triggered-brandview=""> <div class="JobDetails_jobDetailsHeader__Hd9M3"><header class="JobDetails_jobDetailsHeaderWrapper__JlXWG JobDetails_sticky__Z844g" data-brandviews="MODULE:n=jobview-header:eid=1376247:jlid=1008942780509" data-test="job-details-header" data-triggered-brandview=""> <div class="JobDetails_jobDetailsHeader__Hd9M3"><header class="JobDetails_jobDetailsHeaderWrapper__JlXWG JobDetails_sticky__Z844g" data-brandviews="MODULE:n=jobview-header:eid=1376247:jlid=1008942780509" data-test="job-details-header" data-triggered-brandview=""> <div class="JobDetails_jobDetailsHeader__Hd9M3"><header class="JobDetails_jobDetailsHeaderWrapper__JlXWG JobDetails_sticky__Z844g" data-brandviews="MODULE:n=jobview-header:eid=1376247:jlid=1008942780509" data-test="job-details-header" data-triggered-brandview=""> <div class="JobDetails_jobDetailsHeader__Hd9M3"> <p><strong>About Us:  </strong></p> <p>At Aizer Health, we are not just a healthcare facility – we are a provider of transformative care, powered by compassion and innovation. As a leading Federally Qualified Community Health Center, we are rewriting the script on what quality healthcare means, one patient interaction at a time. We provide every patient with the highest quality care possible and emphasize a relationship-based approach that caters to the whole person. Our rapidly growing Center offers world-class services that include Internal Medicine, Pediatrics, Acute Care, Dentistry, Optometry, Women’s Health, Rehabilitation, Behavioral Health, and select specialty services. We provide holistic services that uplift and empower our community.  </p> <p>Step into a realm where excellence meets empathy. Our cutting-edge technology, unwavering support system, and robust infrastructure empower our team to deliver unparalleled care. Experience the warmth of a diverse and inclusive workplace, where your growth is nurtured and celebrated. Make a tangible difference in the lives of individuals and the health of our community.  </p> <p> </p> <p><strong>Our Core Values:</strong></p> <ul> <li><strong>Putting Patients First:</strong> Every decision, every action, revolves around the well-being of those we serve.</li> <li><strong>Powered by Community:</strong> We are not just a healthcare center; we are a community-driven force, igniting change and progress.</li> <li><strong>Driven by Collaboration</strong>: Together, we are stronger. Collaboration fuels our innovation and drives our success.</li> <li><strong>Empowering Success:</strong> We believe in empowering our team members to reach new heights, fostering a culture of growth and achievement.</li> <li><strong>Nurturing Growth</strong>: Personal and professional growth isn't just encouraged; it's nurtured, supported, and celebrated.</li> </ul> <p> </p> <p><strong>Work Hours:</strong><strong> </strong></p> <p><strong>Full-Time schedule: </strong></p> <ul> <li>Monday - Thursday: 8-hour shifts (between 7:45 am - 10:00 pm)</li> <li>Alternating Fridays and Sundays, 8:00 am - 5:00 pm</li> </ul> <p><strong>Part Time Schedule: </strong></p> <p><span data-olk-copy-source="MessageBody">M-Th 7pm-12am and Every Sunday Acute Care is Open.  Mostly works out to 2 Sundays a Month.  Also, all Holidays as Acute Care is open.</span></p> <p><strong>Position Overview<u>:</u></strong></p> <p>As a Patient Navigator at Aizer, you will be the first point of contact for patients entering our facility, setting the tone for a positive and seamless healthcare experience. You will play a critical role in ensuring patients are welcomed, informed, and efficiently guided through the check-in and visit process. This position is ideal for someone personable, highly organized, detail-oriented, and thrives in a fast-paced, patient-facing environment.</p> <ul> <li><strong>Patient Reception & Check-In: </strong>Warmly greet all patients upon arrival, creating a welcoming and professional first impression. Check in patients using Aizer’s EMR System (eClinicalWorks), updating visit status and changing patient status to <strong>green</strong> to signify arrival. Verify patient identification and appointment details, ensuring accuracy in the EMR system. Collect and update any necessary patient documentation, insurance details, or forms.</li> <li><strong>Patient Flow Management:…