Patient Advocacy Liaison (East Region) (Remote, US)

About this role

About Servier
Servier Pharmaceuticals is an independent, commercial-stage biopharmaceutical company built to think differently about what long-term impact can look like in healthcare. Launched in 2018 and backed by the strength and stability of the Servier Group, our foundation-governed model gives us the freedom to invest for the future, move with purpose, and stay focused on where patients need us most.
In less than a decade, we have grown from a small U.S. presence into a rapidly expanding, multi-billion-dollar organization with an award-winning culture, six commercial products, and a portfolio strengthened through bold strategic investments and innovation. Our teams are helping advance important new treatment options for patients facing serious diseases with high unmet need, particularly in rare oncology and neurology.
Our ambition is clear: to build a leading U.S. biopharmaceutical company known for scientific excellence, operational strength, and deep commitment to patients. Just as important is how we build it. We are creating a culture that values entrepreneurship, collaboration, accountability, and the belief that individuals at every level can shape the future of the company.
For people who want more than a job — who want the opportunity to build, lead, grow, and make a measurable impact — Servier offers the chance to be part of a company with purpose, momentum, and the ability to help define what comes next for patients and for our industry.
Role Summary
The Patient Advocacy Liaison is responsible for supporting Servier’s interactions and collaborations with the Becker Muscular Dystrophy community in their specified region. This individual will serve as a key field-based advocacy liaison responsible for building our presence with regional advocacy partners with a focus on raising awareness of and aiding in educational efforts about Becker. Working in close coordination with other Servier advocacy team members, this individual will gain a deep understanding of the Becker advocacy landscape and bring field insights back to inform broader strategies and programs. This individual will work directly with local Becker communities.
This individual will engage and educate local communities, create connections between patients and high-quality resources, and help patients build stronger community networks. By facilitating collaboration among patients, families, advocacy organizations, and health care providers, this role helps ensure that every person living with Becker has access to quality information and resources. This is a Senior Manager level role and reports to the Senior Director, Patient Advocacy (Neurology).
Primary Responsibilities
Community Building and Patient Engagement

• Under the direction of the PAL Team Lead, create and execute an engagement and outreach plan based upon areas of mutual interest and need

• Develop programs and partnerships that foster a sense of community and connection among patients, caregivers, providers, and advocates

• Help patients and families understand the importance of and how to build a comprehensive care team

• Provide resources and connections to patients seeking experienced and specialized Becker support services

• Develop strong collaborations with select advocacy groups focused at the regional level and serve as a point of contact

• Organize and facilitate patient and caregiver education events and networking opportunities

• Act as a trusted liaison between the company and the patient community

• Represent Servier at community-based activities and act as an Servier ambassador within the region

• Support the development of grassroots and local community partnerships to drive awareness and engagement and increase advocacy group investment in Becker

Education & Event Coordination

• Collaborate with allied health care providers and clinicians to plan and host local educational programs and patient learning events

• Partner with advocacy groups locally to co-create relevant and meaningful content for patient education sessions

• Execute logistics associated with sponsorships of regional patient organizations/chapters.

• Manage logistics and promotion of local events through community networks

• Gather insights from local events to inform Servier priorities and identify unmet community needs

Cross functional collaboration

• Provide insights to Market Access team on state, regional and local access issues and trends.

• Provide insights to internal teams, such as Medical Affairs, Commercial, and Corporate Affairs, on issues of concern to patients and patient advocacy groups

• Provide regional insights and feedback to inform national advocacy and community strategies and program development

• Participate in appropriate healthcare provider and allied health professional engagements to provide information on patient initiatives and programs available to Becker patients and caregivers.

• Support Servier’s internal culture by infusing a patient focus in daily interactions and enhancing the internal awareness of the Becker patient journey.

• Ensure all activities and interactions strictly adhere to legal, compliance, and ethical guidelines.

Job Description

Candidate Profile

Education and Required Skills

• Bachelor's degree with 5+ years of patient advocacy experience; Preference for biotech/pharmaceutical experience

• Experience applying patient-centered perspectives in a healthcare or biotechnology company is strongly preferred; candidates with comparable experience within a patient advocacy organization that demonstrates transferable skills for an industry setting can also apply

• Prior experience in rare diseases preferred

• Demonstrated examples of effective patient engagement and stakeholder management

• Strong communication and interpersonal skills with a demonstrated ability to build rapport quickly

• Ability to learn complex scientific or medical topics and translate them into clear, accurate, and accessible…