Parts Manager

About this role

<p><strong>Salary Range: 80-100K </strong></p> <p><strong>About Carvana</strong></p> <p>At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.</p> <p>We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise. </p> <p>Think you’ve got what it takes to join our team? Keep reading below to see what we’re looking for!</p> <p><strong>About the team and position</strong></p> <p>The Parts Manager, Dealership Operations is responsible for the success of the dealership’s parts businesses and overall facilities management. This leader oversees a team of up to 40 team members, driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.</p> <p><strong>What you’ll be doing</strong></p> <p><strong>Management – Parts </strong></p> <ul> <li> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Lead and manage a team of specialty parts buyers to verify the correct parts are being ordered within the appropriate parameters and timelines.</li> <li data-stringify-indent="0" data-stringify-border="0">Leverage expertise to help meet organization KPIs and measure employees performance, hold employees accountable and maximize department efforts. </li> <li data-stringify-indent="0" data-stringify-border="0">Partner and maintain quality relationships with local parts vendors and manage vendor performance to ensure vendors are meeting our expectations and business needs.</li> <li data-stringify-indent="0" data-stringify-border="0">Work closely with the on-site leadership team to hire, train, motivate, and monitor the performance of all parts department staff.</li> <li data-stringify-indent="0" data-stringify-border="0">Oversee open parts orders and parts aging lists to effectively minimize parts returns and reduce unexpected costs.</li> <li data-stringify-indent="0" data-stringify-border="0">Perform loss prevention duties by meeting accounting and LP requirements to prevent parts theft and reduce spend for the business.</li> <li data-stringify-indent="0" data-stringify-border="0">Conduct consistent verification of process audits to ensure standard operating procedures (SOPs) are being followed correctly by employees.</li> <li data-stringify-indent="0" data-stringify-border="0">Develop and provide guidance to leaders in the parts department in order to help them grow their functional expertise and leadership skills.</li> <li data-stringify-indent="0" data-stringify-border="0">Support the Inspection Center team by communicating when vehicle parts are received for vehicles moving through the reconditioning process to help meet production targets.</li> <li data-stringify-indent="0" data-stringify-border="0">Other duties as assigned.</li> </ul> </li> </ul> <p><strong>Facilities – Dealership Maintenance & Compliance</strong></p> <ul> <li>Ensure the service facility is well-maintained, clean, and fully compliant with brand and OEM image standards.</li> <li>Directly manage service vendors (e.g., paint and body, detail to ensure efficient, high-quality work at a competitive cost. Enforce workplace safety standards, OSHA requirements, and loss-prevention measures to protect associates and customers.</li> </ul> <p><strong>People Leadership & Development</strong></p> <ul> <li>Recruit, hire, and retain high-performing Service team; maintain a bench of candidates for key positions.</li> <li>Improve, sustain and oversee training, certification, and career progression programs for associates at all levels.</li> <li>Deliver competency-based feedback and performance reviews to drive accountability and growth.</li> <li>Mentor service associates to strengthen leadership capabilities, functional expertise and  operational execution.</li> <li>Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.</li> </ul> <p><strong>What you should have</strong></p> <ul> <li> <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">5-7 years of parts management is strongly preferred. </li> <li data-stringify-indent="0" data-stringify-border="0">Either a Bachelor’s degree from an accredited institution or equivalent work experience.</li> <li data-stringify-indent="0" data-stringify-border="0">Proven…