Partner Success Manager

About this role

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Tackle, an AppDirect Subsidiary

Tackle, a business unit of AppDirect, is the leading solution built to help software companies generate revenue through data-driven Cloud go-to-market (Cloud GTM). Our platform and team help customers identify the right buyers, grow cloud co-sell relationships, and transact efficiently at scale through AWS, Google Cloud, and Microsoft. Tackle serves more than 500 software companies—including CrowdStrike, HashiCorp, New Relic, and Snyk—from high-growth startups to the largest software companies in the world.

About You

Tackle is seeking a Partner Success Manager to guide organizations in developing and executing Go-To-Market (GTM) strategies while fostering strong partnerships, and ensuring success partnering to and through the Cloud Providers. In this role, you will work closely with Alliances and Sales Operations leadership, leveraging Tackle’s proven Operating Model to optimize workflows, drive operational excellence, and deliver measurable outcomes on behalf of our customers. This position is ideal for a highly skilled professional who excels in collaboration, results-oriented communication, relationship building, and driving strategic initiatives understanding the complexities of Cloud Providers.

What you’ll do and how you’ll have an impact

• Collaborate with Alliances and Sales Operations leadership to ensure GTM alignment and drive high-impact strategic initiatives for partner success.

• Build and maintain strong, long-term relationships while becoming an integral part of the customer's GTM strategy.

• Guide organizations in implementing Tackle’s Operating Model to streamline GTM workflows and enhance operational efficiency.

• Enable co-sell and marketplace best practices for all three major Cloud Providers (AWS, Microsoft Azure, and Google Cloud).

• Act as a trusted advisor and subject matter expert in GTM strategy and operational excellence.

• Identify and lead process improvement initiatives to optimize scalability and efficiency.

• Provide strategic guidance and critical thinking to overcome complex customer challenges and align solutions with business goals.

• Deliver transparent, results-oriented communication to internal and external stakeholders, ensuring accountability and trust.

• Use data-driven insights…