Optometric Technician

About this role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Optometric Technician
Company: Grene Vision Group
Location: El Dorado, KS

Training Provided – No medical/eyecare experience required!

Benefits:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance

• 401k + Employer Matching

• Paid Time Off (PTO) and Paid Holidays

• Paid Maternity Leave

• Competitive Base Pay + Bonus

• Eyecare Education Reimbursement

• Employee Discounts

Hours:

• Full Time

• Our offices are open Monday-Friday 7:30am-6pm, Saturday 8am-12pm

• You will not work all of these hours, but you must have open availability to work any shift within these hours

• You may have to work a little earlier/later as needed

Requirements:

• High School Diploma or GED Equivalent

• Favorable result on Background Check

• Basic computer skills

• Strong customer service skills

• Excitement to learn and grow

Essential Functions:

• Facilitate patient flow

• Assist the doctor in preliminary testing

• Verify medical and vision insurances

• Effectively communicate with patients, doctors, and managers

• Answer inquiries through phone, email, and in-person requests

SECTION 1: Job Summary

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

• Comply with all company policies and procedures including HIPAA

• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule

• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT

• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)

• Clean all examination equipment including tonometer tip

• Set phoropter to patient RX or re-set to plano (per doctor’s request)

• Ability to interact with all levels of employees in a courteous, professional manner at all time

• General office duties and cleaning to be assigned by manager

• Desire to gain industry knowledge and training

• Demonstrates initiative in accomplishing practice goals

• Consistently creating a positive work environment by being team-oriented and patient-focused

• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service

• Performs other duties that may be necessary or in the best interest of the organization

SECTION 3: Patient Population Served

• Team members will work with patients of all ages, races, and genders

SECTION 4: Education, Licensure & Certification Requirements

• High school diploma or GED required

• Associates or Bachelor’s degree in Business Administration or Healthcare Management preferred

SECTION 5: Experience Requirements

• Previous medical office experience preferred; previous optometric experience strongly preferred

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

• Favorable result on background check as required by state

• Must be able to provide proof of identity and right to work in the United States

SECTION 6: Knowledge, Skills and Abilities Requirements

• Professional in appearance and actions

• Logical and Critical thinking skills

• Customer-focused with excellent written, listening and verbal communication skills

• Enjoys learning new technologies and systems

• Detail oriented, professional attitude, reliable

• Favorable result on Background check

• Exhibits a positive attitude and is flexible in accepting work assignments and priorities

• Meets attendance and tardiness expectations

• Management and organizational skills to support the leadership of this function

• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations

• Interpersonal skills to support customer service, functional, and team mate support need

• Able to communicate effectively in English, both verbally and in writing

• Ability for basic to intermediate problem solving, including mathematics

• Basic to intermediate computer skills

• Proficiency with Microsoft Excel, Word, and Outlook

• Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards

• Specialty knowledge of systems relating to job function

• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 7: Supervisory Responsibilities

• This position has no supervisory responsibilities

SECTION 8: Physical Demands

Indicate the amount of time spent for each activity required as it relates to the essential functions.

Physical Requirements % of Time LBS

Bending 25
Carrying 25…