Operations Specialist

About this role

Supervise the pick-up operations of the warehouse, ensuring timely and efficient processing of orders.
· Coordinate activities with Delivery Service Providers (DSPs) to maintain high service standards.
· Ensure compliance with safety regulations and company policies throughout warehouse operations.
· Train and develop warehouse staff on best practices for pick-up and product handling.
· Monitor inventory levels and manage stock accuracy to ensure availability.
· Conduct regular performance evaluations and implement strategies for improvement.
· Facilitate communication between warehouse staff and management to streamline operations.
· Prepare reports on operational performance, addressing any issues promptly.
· Manage logistics and coordinate shipment to various warehouses.
· Lead team meetings to review goals, performance, and address concerns.
· Handle emergency situations and operational challenges effectively.
Requirements
Bachelor’s degree or equivalent, bilingual Mandarin required.
· Minimum 1 years of experience in warehouse supervision within the logistics or last-mile delivery industry.
· Proven ability to lead and motivate a team while maintaining a safe working environment.
· Strong organizational and communication skills, able to work under pressure.
Benefits

• 7 PTO days

• 5 Paid Sick Leave Days

• 6 Paid Holidays

• 401K

• Medical insurance, Dental and Vision Insurance, STD/LTD