Operations Solution Architect Senior Manager, Supply Chain

About this role

We Are:
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services, creating tangible value at speed and scale. We are a talent and innovation led company with 750,000 people serving clients in more than 120 countries.
As a leader in Intelligent Operations, we help clients reimagine and transform their supply chains, making them faster, more resilient, and more sustainable. Our Operations practice brings together deep domain expertise, advanced analytics, AI-powered tools, and a global delivery network to help clients move from reactive operations to predictive, outcomes-driven enterprises. We don't just design solutions, we build and run them alongside our clients, driving measurable impact across every stage of the supply chain.

You Are:
Accenture is seeking an Operations Solution Architect Senior Manager, Supply Chain to play a pivotal role in designing and implementing complex, outcomes-driven solutions for our clients. You are a seasoned supply chain professional who combines deep functional expertise with sharp commercial instincts and the ability to build trusted relationships at the senior client level.

You thrive in a client-facing environment, are comfortable leading conversations at the C-suite level, and have the credibility to position yourself as a subject matter advisor. You know how to listen, ask the right questions, and translate what a client is telling you into a solution that draws on the best of what Accenture has to offer, including its people, processes, technology, and AI capabilities.
You operate as a single point of contact, or as part of a team on larger deals, accountable from Stage 1 through deal closure and transition to the delivery organization.

The Work:

• Architect end-to-end solutions for large-scale managed services deals, with a focus on planning and forecasting, materials planning, sales and operations planning, order management and fulfillment, logistics coordination, inventory analysis, warranty and aftersales services, reverse logistics, and master data management

• Lead client discovery and requirements-gathering sessions, building confidence with senior buyers by demonstrating deep domain knowledge and an ability to connect their business challenges to concrete, deliverable solutions

• Orchestrate Accenture's full range of assets, including talent, processes, technology platforms, and AI and agentic tools, to design solutions that are commercially viable, operationally sound, and aligned to the client's desired business outcomes

• Manage all industry group and vertical relationships, senior client buyer interactions, and functional owner engagements for the designated solution

• Drive the necessary sign-off of the solution with proper input from industry groups and verticals on client business objectives, industry context, risk assessment, budget, and preferences

• Manage the sales team and Subject Matter Experts required during the sales process, and coordinate communication and collaboration with the delivery organization

• Direct and coordinate with legal, commercial and regulatory teams to ensure all solution components adhere to standards and contractual requirements

• Collaborate with industry groups and verticals to provide input to Terms and Conditions, and in some cases be accountable for specific contractual terms

• Develop cost model estimates working with delivery organizations and the pricing and commercial team to deliver the defined scope of services

• Align the final solution architecture, including statement of work, schedules, and other contractual documents, with final terms and conditions

• Identify leadership contacts for service transition and operations, and ensure appropriate solution plan handover for closed deals

• Apply knowledge of AI and agentic tools to identify where intelligent automation, AI-assisted workflows, and autonomous process agents can be embedded within client solutions to drive efficiency and outcomes

• Stay current on industry trends, emerging technologies, and evolving best practices in supply chain managed services, bringing market-leading perspectives to every client engagement

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need

• Minimum of 8 years of experience as a Solution Architect, Business Consultant, or similar role within supply chain, operations, or managed services, with hands-on knowledge across planning, fulfillment, logistics, and aftersales services

• Minimum of 2 years of experience in Supply Chain As-a-Service or supply chain managed services

• Minimum of 2 years of experience in business development, sales strategy, and/or proposal development roles

• Minimum of 2 years of experience with outsourcing, solution planning, and deal shaping

• Minimum of 1 year and working knowledge of leading supply chain technology platforms, including but not limited to SAP (S/4HANA, IBP), Blue Yonder, o9 Solutions, and Oracle SCM Cloud. Candidates are not expected to be implementation specialists, but should have sufficient platform familiarity to engage credibly with a client's IT and supply chain technology teams on integration requirements, system connectivity, and the role each platform plays within a managed services operating model

• Minimum of 1 year and demonstrated proficiency in working with AI tools such as Claude, Gemini, GPT, or Copilot as part of day-to-day work, and an understanding of how AI and agentic solutions can be applied within supply chain operating models

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Bonus Points:

• Advanced degree such as an MBA or equivalent

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