Operations Partner - New York City, NY

About this role

Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary

The Operations Partner role is a key partner to Bird’s Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in New York City, NY to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a “doer” attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby. This is a full-time contract role.

Responsibilities

• Deploy vehicles to designated locations as directed.

• Ensure vehicles are parked safely, compliantly, and in approved areas.

• Recover vehicles for charging or maintenance as needed.

• Rebalance vehicles by relocating them from low-demand areas to high-demand areas.

Must Haves

• Registered Business LLC

• General liability insurance (ability to acquire within 30 days of onboarding)

• General commercial auto insurance (ability to acquire within 30 days of onboarding)

• Valid Drivers License

• Ability to commute to New York City, New York

• Access to a reliable vehicle for work-related duties

• Strong knowledge of the local geography

• Flexible availability and willingness to work daily, including weekends

• Comfortable learning and adapting to new concepts and using new tools

• Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.

• Self-motivated, energetic and driven individual with the ability to learn new skills and build a team

• Ability to simplify difficult problems into actionable and solvable tasks

• Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite

• Must Own/Rent Van

Important Details About The Role

• This is an independent contractor position, not an employee role.

• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.

• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.

Pay Range

• $500 - $2000/week

Why Bird Matters

Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.

• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.

• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.

• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

Culture at Bird

We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike…