Operations Manager | Zeebrugge, Ghent, Antwerp

Over deze functie

ICTS is the trusted partner for trailer rental, fleet maintenance and repairs, field services, and 24/7 roadside assistance. The company provides customers with a complete, worry-free solution for maintenance, servicing, breakdown support, and other on-road services. To strengthen its team, ICTS is looking for an Operations Manager.

Ready to take on responsibility within a growing international company? Then you might be the one that we are looking for!

JOB DESCRIPTION

* Leading, coaching and supporting the operational teams in Belgium, the Netherlands and Poland.
* Organising and overseeing daily operations and rental planning in close cooperation with the workshops.
* Monitoring the availability and quality of the trailer fleet, including correct inspections at handover and return.
* Ensuring professional customer service, accurate administration and the proper follow-up of damage cases.
* Monitoring operational KPI’s, resolving bottlenecks and implementing improvements where needed.
* Promoting effective cooperation between operations, workshops and administration.

OFFER

* A varied management position with responsibility across several countries and teams.
* An attractive salary package complemented by a range of benefits.
* Plenty of room to take initiative and help shape the operational organisation.
* Training and development opportunities tailored to your personal and professional growth.
* An international working environment with short lines of communication and committed colleagues.