Operations Manager (Quezon City) | Onsite

About this role

Work Setup: Onsite
Work Location: Cubao, Quezon City
Shift: Monday-Friday; 8pm - 5am or 11pm - 8am (to be finalized during the JO with the HM); Fixed weekends off

Duties and Responsibilities:
Lead daily operations across Product, Project, IT, and Accounting teams to ensure seamless performance aligned with company goals.
Monitor operations to identify growth opportunities and drive cross-functional projects to completion on schedule.
Collaborate with IT and Accounting to optimize systems and ensure accurate financial processes.
Develop operational policies, manage resources and timelines, and promote continuous improvement for enhanced efficiency.
Foster communication and collaboration for a unified, high-performing organization.

Non-negotiable Requirements:
At least 2 years of equivalent experience as an Operations Manager supporting a B2B account for tech products
Able to handle different teams all at once – covers compliance and performance
Knowledge in tech products
BPO experience with B2B experience in the US Market
Strong English communication skills
College level with TOR