Operations Manager

About this role

The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.

TASKS:

• Helping in promoting the company culture that encourages top performance and high morale

• Developing and leading the top-performing teams by extensive and consistent coaching

• Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs

• Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job

• Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans

• Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals

• Supporting all functions of the business to work together

QUALIFICATIONS:

• At least 3-5 years of proven experience as an Operations Manager

• Experience working remotely is Highly Preferred

• Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts

• Ready to handle a myriad of tasks depending on business needs

• Highly proficient in the English Language (Both written and oral)

• Intermediate skills with Microsoft Office Systems and GSuite

• Strong analytical and project management skills with a focus on flawless execution and attention to detail

• US Healthcare Experience is a Must

• Medical experience is preferred

• Open to working night shifts
Requirements
MINIMUM SYSTEM REQUIREMENTS:

• PRIMARY SYSTEM

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

• Computer Memory/RAM: 8.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Ventura

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

• OPTION 1 (BACKUP SYSTEM):

• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher

• Computer Memory/RAM: 8.00 GB

• Computer Operating System: at least Windows 11 64-bit or macOS Ventura

• Headset: Any USB-type headset with noise-cancelling feature (Optional)

• OPTION 2 (POWER SUPPLY - UPS):

• Must be capable of powering your work station for at least 3 hours

• Typically a device with 240Wh or higher will be sufficient

• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

• PRIMARY INTERNET CONNECTION

• DSL / Fiber Connection - Minimum of 100mb/s contracted

• BACK-UP INTERNET CONNECTION

• Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

• PRIMARY SYSTEM

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher

• Computer Memory/RAM: 16.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

• OPTION 1 (BACKUP SYSTEM):

• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher

• Computer Memory/RAM: 16.00 GB

• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe

• Headset: Any USB-type headset with noise-cancelling feature

• Camera: Capable of a clear and crisp video output

• OPTION 2 (POWER SUPPLY - UPS):

• Must be capable of powering your work station for at least 3 hours

• Typically a device with 240Wh or higher will be sufficient

• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

• PRIMARY INTERNET CONNECTION

• DSL / Fiber Connection - Minimum of 500mb/s contracted

• BACK-UP INTERNET CONNECTION

• Minimum of 20mb/s (Cell or wired)
Benefits
RATES AND REWARDS:

• Rate is as high as $1800 (USD) monthly

• Employment Type: Independent Contractor

• Free Training

• Paid Time Offs

• HMO Coverage

• Performance-Based Increase

• Permanent Work From Home