Operations Coordinator, Cross Regional, India

About this role

Position Title: Operations Coordinator, Cross Regional, India
Location: Delhi, India (preferred but open to candidates in other locations in India) – Remote with travel to in-person meetings and events
Reports to: TBC
Hours per week (average): 40 hours (100% FTE)
Our Vision and Mission – WomenLift Health envisions a world where diverse, accomplished leaders collectively transform health outcomes. To realize that vision, we seek to expand the power and influence of talented mid-career women in health and engage with senior institutional and societal leaders to catalyze systemic change for gender equality in health leadership. We work in East Africa, India, West Africa, North America and Southern Africa, and continue to explore outreach to other regions.
Our Work – Established in 2019, we work to advance equality in health leadership through a range of actions at the individual, institutional and societal levels. This includes our Leadership Journeys, which equip mid-career women with tools, along with peer, mentor and coach support, to use their voice, expertise and leadership for impact. It includes driving conversations and partnerships with senior leaders in health institutions to prioritize gender equality. It also includes convening global conversations about the importance of women’s leadership and amplifying the voices of national and global health leaders, including at the WomenLift Health Conference.
Our Culture and Values
We are building a diverse, entrepreneurial team of people who bring unique cultural and technical perspectives and experiences. We welcome results-oriented problem-solvers of any nationality, race, gender, sexual orientation, age and disability. We are a growing organization committed to building a culture with our partners that values:

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Collaborative leadership that celebrates diverse perspectives and experiences and ensures everyone contributes to their full potential.

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Partnership grounded in humility, respect, empathy, and inclusion.

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Transformative change based upon bold, strategic thinking combined with adaptability and pragmatic action.

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Spirit of learning that ensures we are open, forward-looking, constructive, and committed to growing collectively and individually.

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Achieving impact by improving global health and gender equality.

POSITION SUMMARY
The Operations Coordinator will be based out of India and work under the direction of the Senior Operations Director. The Operations Coordinator will be an important member of the small and nimble WomenLift Health Operations team helping to design, build, and implement the ambitious WomenLift Health strategy and work program. This position plays a vital role in team resource management, meeting/travel planning and logistics, and contract management and payment, primarily in India, but also supporting the team globally as well. The Operations Coordinator must possess a keen eye for detail, planning, and organization and enjoy building and refining implementation processes and systems. The ideal candidate should be able to work adeptly both independently and in a team.
RESPONSIBILITIES AND TASKS
Working with the Senior Operations Director and the Operations team, implement operational policies and procedures. The role is expected to support both areas, with an indicative allocation of approximately 50% to each. The balance may vary over time according to operational priorities, event schedules and hub needs.

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Global / Cross-Regional Operations (approximately 50%)

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Workplan and shared systems

• Support implementation of the Global Operations workplan and assigned cross-hub systems, tools, reporting processes and priority projects.

• Track assigned activities, update status, maintain records and flag risks or delays.

• Support consistent use of approved platforms, including Microsoft 365, SharePoint, Zoom, Monday.com, HubSpot and other designated systems.

• Maintain shared templates, calendars, trackers and reference documents so information remains accurate, accessible and current.

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Functional team and cross-hub support

• Provide assigned operational and logistical support to functional teams and cross-hub initiatives.

• Coordinate meetings, travel, vendors, participant communications, materials and post-event documentation for assigned activities.

• Clarify requirements and timelines with functional and hub colleagues and escalate competing priorities.

• Maintain action trackers, shared calendars and required documentation for assigned functional-team and cross-hub activities.

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Contracts, vendors and payments

• Track assigned contracts, vendors, deliverables, deadlines, invoices, payment status, renewals and required documentation.

• Review documentation only for completeness and process compliance, maintain approved records and route items to the authorized reviewer or approver.

• Escalate legal, compliance, budget, approval or higher-risk issues; this role does not conduct legal review, sign contracts, commit funds or approve payments.

• Liaise with program colleagues, vendors and Finance to gather missing documentation, confirm process status and support timely follow-through.

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Travel and logistics

• Support travel authorization and documentation processes for assigned activities.

• Check travel requests, itineraries, comparisons, receipts and forms for completeness and process compliance; this does not confer budget, exception or final approval authority.

• Coordinate flights, accommodation, meeting space, ground transport, trackers and participant support, and escalate exceptions or concerns.

• Maintain travel trackers, booking records, participant information, submission dates and event logistics sheets for assigned activities.

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SOPs and shared infrastructure

• Contribute to drafting and testing SOPs, templates and checklists under the direction of the designated Senior Operations Coordinator or line manager.

• Apply approved tools in the India Hub context,…