OPERATION ANALYST

About this role

This is a remote position.
The Operations Analyst will support operational efficiency by monitoring processes, analyzing operational data, coordinating workflows, and ensuring smooth execution across teams. This role is ideal for early-career professionals who are detail-oriented, structured, and interested in operations, process improvement, and business execution.
Key Responsibilities

• Support day-to-day business and product operations activities.

• Track operational metrics, KPIs, and performance dashboards.

• Assist in coordinating workflows across product, engineering, and business teams.

• Document operational processes, SOPs, and workflow improvements.

• Identify process gaps and support efficiency improvement initiatives.

• Assist in resolving operational issues and escalations.

• Support reporting and data analysis for operational decision-making.

• Participate in Agile ceremonies and cross-functional meetings.

• Ensure timely follow-up on tasks, dependencies, and deliverables.

Required Qualifications

• 3-5 years of experience (internships or academic projects included).

• Strong analytical and organizational skills.

• Good communication and coordination abilities.

• Basic understanding of business operations or process management.

• Ability to work in a structured, fast-paced environment.

Technical Skills

• Microsoft Excel / Google Sheets (data tracking and reporting)

• Basic data analysis and reporting

• Process mapping and documentation

• KPI tracking and dashboard understanding

• Familiarity with Agile workflows

• Exposure to tools such as Jira or similar task management systems (preferred)

• Basic understanding of business process improvement concepts.

Originally posted on Himalayas