Online Sales & Demand Planner

About this role

Online Sales & Demand Planner
Location: Killarney Gardens, Cape Town, Western Cape
Employment Type: Permanent, Full-Time, Office-Based
Salary: R30,000 – R38,000 CTC per month, depending on experience
About the Role
Our client, a well-established imports and distribution business based in Killarney Gardens, is seeking a proactive and analytical Online Sales & Demand Planner to join their growing sales team.
This is a dynamic, hands-on role that combines online marketplace management, demand planning, stock replenishment, and customer engagement. The successful candidate will take ownership of the Amazon marketplace channel, provide support across other online sales platforms, and assist with key retail accounts.
This position offers excellent long-term growth potential for someone who thrives in a fast-paced environment and enjoys taking ownership, solving problems, and making data-driven decisions.
Key Responsibilities
Manage the Amazon marketplace channel end-to-end, including product listings, stock management, replenishment, and performance monitoring
Provide support and backup across the Takealot marketplace channel as required
Assist with key toy specialist retail accounts and related sales activities
Drive replenishment planning and demand forecasting across a large product portfolio
Analyse sales trends, inventory levels, and customer demand to optimise stock availability
Manage and maintain forecasting models to support inventory planning decisions
Communicate with customers and marketplace contacts as required
Collaborate across sales, supply chain, and operations teams to ensure efficient stock flow and service delivery
Support the business wherever required, contributing to a collaborative and agile team culture
Working Hours
Monday to Friday
Flexible working hours, with a preference for 09:00 – 17:00
Additional Information
This is a fully office-based role with no remote working option
Candidates should have their own reliable transport
The office is located in Killarney Gardens, Cape Town, and applicants should ideally reside within a reasonable commuting distance
The successful candidate should be available to start as soon as possible
What Our Client Is Looking For
Our client maintains exceptionally high standards and is looking for someone who is confident, self-sufficient, and eager to make an impact.
The ideal candidate is a strong communicator with a can-do attitude, who takes initiative, learns quickly, and thrives in a fast-moving environment. They are comfortable rolling up their sleeves, stepping outside of traditional role boundaries when needed, and contributing wherever the business requires support.
This is an excellent opportunity for someone seeking a role with meaningful responsibility, variety, and a clear path for career growth.
Requirements
Non-Negotiable Requirements
Minimum of 2–3 years' experience in a sales, planning, replenishment, supply chain, or related role
Proven demand planning and stock replenishment experience across a portfolio of at least 1,000 SKUs
Demonstrated experience making forecasting decisions and managing inventory demand
Advanced Microsoft Excel skills, including PivotTables, VLOOKUP, XLOOKUP, and working with large datasets
Fluent English communication skills, both written and verbal
Strong analytical ability and attention to detail
Self-motivated, organised, and capable of working independently
Advantageous Experience
Experience with online marketplaces such as Amazon or Takealot
Exposure to marketplace seller portals
Previous experience within an imports and distribution environment
Relevant tertiary qualification in Commerce, Supply Chain, Business, or a related field
Experience working directly with retail customers and managing stakeholder relationships