Office Supervisor/HR Coordinator - MX

Sobre el puesto

<p><strong>About the Role: </strong></p> <p>We are looking for an <strong>Office Supervisor / HR Coordinator</strong> to take ownership of office operations while supporting key HR functions. This role is critical to maintaining an organized, efficient, and engaging workplace.</p> <p>The ideal candidate is highly organized, learns quickly, takes initiative without waiting for direction, and enjoys improving processes. They're comfortable balancing day-to-day operational work while continuously looking for smarter, more efficient ways to get things done—including thoughtfully leveraging AI and automation where appropriate.</p> <p><strong>Responsibilities include but are not limited to: </strong></p> <p><strong>Office & Workplace Operations</strong></p> <ul> <li>Monitor office attendance and ensure workplace policies are followed, addressing any concerns professionally and proactively.</li> <li>Oversee office logistics, including supplies, equipment, vendors, and workplace services to ensure a fully functional office.</li> <li>Manage office security, maintenance requests, and facility-related needs.</li> <li>Coordinate employee perks, team events, and engagement activities.</li> <li>Set up workstations and equipment for new hires, ensuring a seamless onboarding experience.</li> <li>Serve as the primary point of contact for office-related questions and proactively identify opportunities to improve the employee experience.</li> <li>Take ownership of office operations by identifying issues before they become problems and driving them to resolution with minimal oversight.</li> </ul> <p><strong>HR Support & Recruitment Coordination</strong></p> <ul> <li>Support recruitment efforts by scheduling interviews, managing candidate pipelines, and coordinating candidate communication.</li> <li>Conduct phone screens and initial interviews for junior and LATAM-based roles.</li> <li>Maintain accurate recruitment data and generate hiring reports.</li> <li>Partner with external recruiting agencies as needed.</li> <li>Continuously evaluate administrative recruiting workflows and recommend process improvements.</li> </ul> <p><strong>Onboarding & HR Administration</strong></p> <ul> <li>Manage new hire onboarding, ensuring timely completion of documentation, system access, and equipment setup.</li> <li>Coordinate employee offboarding, including system access removal, asset recovery, and documentation.</li> <li>Maintain accurate employee records within the HRIS.</li> <li>Assist with HR reporting, invoice processing, and company-wide events such as town halls.</li> <li>Ensure HR processes are executed accurately, efficiently, and with a high level of attention to detail.</li> </ul> <p><strong>Process Improvement & AI</strong></p> <ul> <li>Continuously look for opportunities to streamline administrative and HR processes.</li> <li>Leverage AI tools to improve productivity, organization, communication, and operational efficiency.</li> <li>Experiment with new technologies and workflows, sharing recommendations that improve how the team works.</li> <li>Stay informed on emerging AI capabilities and identify practical applications within HR and office operations.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>1–3 years of experience in office management, administration, HR coordination, or a similar role.</li> <li>Strong organizational skills with the ability to prioritize multiple projects in a fast-paced environment.</li> <li>Excellent written and verbal communication skills in English.</li> <li>Proficiency in Google Workspace</li> <li>Strong sense of ownership and accountability—you consistently follow through and drive work to completion.</li> <li>Demonstrated ability to learn new systems, processes, and tools quickly.</li> <li>Resourceful and proactive, with a continuous improvement mindset.</li> <li>Comfortable using modern technology and excited to incorporate AI tools into your daily work.</li> <li>Confidence in enforcing office policies while maintaining professionalism and discretion.</li> <li>Ability to work on-site full-time and be a visible presence within the office.</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Experience supporting HR, People Operations, or Talent Acquisition.</li> <li>Experience using HRIS platforms.</li> <li>Experience using AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar productivity tools.</li> <li>Experience documenting processes, creating SOPs, or improving operational workflows.</li> <li>Familiarity with automation tools such as Zapier, Make, or Google Apps Script is a plus.</li> </ul> <p><strong>We offer a competitive salary and benefits based on ability level, including:</strong></p> <ul> <li>Base salary DOE</li> <li>Unlimited vacation policy</li> <li>Health insurance coverage</li> <li>Food stipend</li> <li>Internet/phone stipend</li> <li>Professional Development Program</li> <li style="font-weight: bold;"><strong>This is a fully in-office role based in Mexico City, Mexico. Candidates must be available to work on-site five days a…