Office Manager

About this role

About the Role

The HR Operations Associate at Arcana will work closely with business and engineering teams to support and scale people operations. This is a hands-on, fast-paced role focused on employee experience, HR operations, and process excellence. You will be a key point of contact for employees and play a critical role in ensuring HR processes are smooth, timely, and consistent.

Responsibilities

• Own end-to-end onboarding operations: documentation, coordination, checklists, and employee readiness.

• Support HR operational processes, including attendance/leave tracking, HRIS updates, and employee records.

• Serve as the first point of contact for employee queries with empathy, professionalism, and confidentiality.

• Support employee engagement initiatives/events, celebrations, surveys, and help drive follow-ups.

• Contribute to HR projects and process improvements; identify opportunities to simplify and automate workflows.

• Coordinate with Finance and Legal teams on addendums, contracts, and policy updates.

• Support onboarding and exit operations for expatriate employees (if applicable).

• Assist with HR audits/ISO documentation and ensure accurate record maintenance.

Requirements

• Master’s/Bachelor’s degree in HR or related field.

• 0–1 year of experience in HR Ops/People Operations. MBA HR freshers are strongly encouraged to apply.

• Strong communication and relationship-building skills.

• Highly organised, detail-oriented, and able to manage multiple priorities.

• Proactive, resourceful, and a strong team player.

• Proficient in MS Office, HRIS tools, and general HR technology.