Office Manager

About this role

Administration, The Stewards of Flow

We are a 1,000-piece puzzle. Each of us is essential, interconnected, and intentionally designed. Together we create something powerful: media that matters, growth that lasts, and a culture we are proud to build.

As part of our Administration team, The Stewards of Flow, you help create the conditions that allow great work to happen. You keep our people, spaces, and day-to-day operations running with rhythm, clarity, and care, making collaboration feel seamless and intentional every day.

As Office Manager, you are the connective tissue of the office, equal parts organizer, problem-solver, and host. You anticipate needs before they arise, remove friction, and create an environment where employees, clients, and visitors feel welcomed, supported, and set up to do their best work.

WHAT YOU'LL DO

The workplace is more than a location. It's where relationships are built, ideas come to life, and our culture becomes tangible. As Office Manager, you'll ensure our office operates smoothly while creating an environment that is welcoming, organized, engaging, and supportive for employees, clients, and visitors alike. You'll balance operational excellence with hospitality, helping our people feel connected to both the agency and each other.

Key Responsibilities

• Oversee the daily operations of the office, ensuring a clean, organized, safe, and welcoming workplace.

• Welcome employees, candidates, clients, and visitors, serving as a thoughtful ambassador for the Attention Arc experience.

• Manage office vendors, building relationships with property management, facilities partners, office suppliers, maintenance providers, and service vendors.

• Coordinate office maintenance, repairs, equipment needs, and facility improvements to ensure a high-quality workplace.

• Manage office inventory, supplies, kitchen operations, snacks, beverages, and workplace amenities. Order and restock office supplies.

• Plan and coordinate agency meetings, celebrations, employee events, volunteer activities, and culture-building experiences in partnership with the People & Experience team.

• Support onboarding by preparing workspaces, coordinating office logistics, and helping new employees feel welcomed from day one.

• Assist with office communications, workplace announcements, and employee resources.

• Coordinate conference room scheduling, meeting logistics, catering, and guest hospitality.

• Support hybrid workplace operations, helping ensure employees have the resources and support needed whether working in the office or remotely.

• Manage office budgets, purchasing, invoices, vendor contracts, and expense tracking related to workplace operations.

• Identify opportunities to improve workplace efficiency, employee experience, and operational processes.

• Partner with IT, People & Experience, and department leaders to support office initiatives, employee needs, and business operations.

• Assist with emergency preparedness, workplace safety procedures, and business continuity planning.

• Provide administrative support and executive assistance to senior leaders as needed.

• Support additional People & Experience initiatives and agency projects as needed.

WHAT YOU'LL BRING

Experience & Technical Expertise

• At least 1 year of experience in Office Management, Workplace Experience, Facilities, Hospitality, Employee Experience, or a related role.

• Experience managing office operations within a professional services, media, technology, or corporate environment is helpful.

• Strong experience coordinating vendors, facilities, workplace services, and office operations.

• Experience planning meetings, events, and employee engagement activities.

• Experience managing office budgets, purchasing, invoices, and vendor relationships.

• Strong organizational skills with the ability to manage multiple priorities simultaneously.

• Proficiency with Microsoft Office, Google Workspace, workplace collaboration tools, and office management software.

• Experience supporting hybrid work environments is preferred.

• Bachelor's degree is preferred but not required. Equivalent professional experience will also be considered.

Capabilities

• Exceptional organizational and time management skills.

• Strong hospitality mindset with a genuine desire to create positive experiences for others.

• Excellent communication and interpersonal skills.

• Highly proactive with strong attention to detail and follow-through.

• Comfortable solving problems independently while knowing when to escalate issues.

• Strong vendor management and relationship-building skills.

• Financially responsible with experience managing budgets and purchasing.

• Adaptable and calm under changing priorities and unexpected situations.

• Naturally collaborative and eager to help wherever needed.

WHO YOU ARE

At Attention Arc, how you work is just as important as what you deliver. Our core competencies define the skills and behaviors that drive strong performance and meaningful impact.

Credibility

You are dependable, proactive, and take pride in creating an environment where people can do their best work. People trust you because you consistently follow through and anticipate needs before they become problems.

Clarity

You communicate clearly, stay organized, and create systems that help work flow smoothly. You simplify logistics, solve problems efficiently, and help others stay informed.

Connection

You build relationships throughout the agency and create opportunities for people to connect. Whether welcoming a visitor, planning an event, or supporting a teammate, you make people feel valued and included.

Care

You genuinely care about the employee experience. You notice the details that make people feel supported, respected, and comfortable, and you approach every interaction with professionalism, kindness, and integrity.

Culture & Character

You help bring our culture to life every day. You take…