Observability Specialist

About this role

Envision Employment Solutions is currently looking for an Observability Specialist for one of our partners, a leading Digital Bank!

THE ROLE
If it's running in production, you can see it, day or night. You help own the stack that turns raw signals into something a human can actually act on, alerts that mean something, dashboards that tell the truth, and coverage that doesn't have blind spots. Done well, this is the difference between an on-call rotation that's sustainable and one that burns people out. Eight of you build and hold that standard together, around the clock.

WHAT YOU’LL DO

• Provide shift-based, 24/7 support, operating and tuning the observability platform, and owning SLO/SLI instrumentation

• Drive alert quality so that every page is actionable, and maintain synthetics and Real User Monitoring (RUM)

• Follow instrumentation standards for new services

WHAT WE’RE LOOKING FOR

• 3+ years of experience in observability or Site Reliability Engineering (SRE)

• Hands-on experience with Prometheus, Grafana, and OpenTelemetry

• Scripting proficiency

• Availability to work rotating shifts as part of a 24/7 coverage model

YOU’LL THRIVE HERE IF YOU

• You treat a noisy or non-actionable alert as a bug to fix, not something to mute and move past

• You stay sharp and precise whether it's the middle of your day shift or the middle of the night

• You believe on-call should be humane, and you help build the tooling that makes that true

• You measure your work by whether coverage is complete and MTTD keeps improving, not just whether the dashboard looks good