Nurse Medical Information Specialist Services Associate IV

About this role

Job Track Description:

• Performs tasks based on established procedures.

• Uses data organizing and coordination skills to perform business support or technical work.

• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Has advanced, specialized expertise within a range of analytical or operational processes.

• Completes assignments and facilitates the work of others.

• May coordinate assignments beyond work area.

• Proposes improvements to processes and methods.

• Acts as a lead, coordinating the work of others, but is not a supervisor.

• Works autonomously within established procedures.

Functional Knowledge

• Has developed skills in a range of processes, procedures, and systems.

• Acts as a technical expert in some areas.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.
Impact

• Impacts a team, by example, through the quality service and information provided.

• Suggests enhancements to work procedures and practices to improve efficiency.

Leadership

• Serves as a team lead.

• May allocate work to team members.

• Provides subject matter guidance to junior team members.

Problem Solving

• Provides solutions to atypical problems with little or no precedent.
Interpersonal Skills

• Exchanges information and ideas effectively.

• Uses tact and diplomacy when dealing with others.

Responsibility Statements

• Supports and manages a defined list of patients who require assessment and education about their disease therapy/treatment.

• Uses own professional judgment while performing patient counseling.

• Provides drug information to other health care professionals.

• Ensures proper documentation and record-keeping for all interactions.

• Provides information on specific drug therapy, drug administration, side effects, and side effect management.

• Carries out interventions when appropriate.

• Administers programs that enable patients to overcome adherence barriers to medication.

• Performs other duties as assigned.

• Complies with all policies and standards.

Originally posted on Himalayas