Microsoft Dynamics Administrator

About this role

At CRH Talento en IT, we are looking for a Microsoft Dynamics Administrator for a 12 month contract project.
Location: 100% Remote (anywhere in Mexico)
Qualifications we are looking for:

• 3+ years Dynamics experience in customer support required

• Experience with Dynamics application architecture, designing and building custom workflows

• Experience with Microsoft Power Apps Platform and Flow

• Functional and/or Technical Certifications as deemed appropriate for specialization

• Third party integration experience

• Understands ERP best practices

• Experience building Dynamics automations

• Expert level in Microsoft Excel (data functions, pivot tables, etc.)

• Ability to multitask and meet multiple competing deadlines

• Excellent written and verbal presentation skills

• Great communication skills and ability to work across different teams

• Experienced in standardizing processes, strong organizational skills

• Basic understanding of accounting principles

• Strong understanding of relational database

Job duties

• Build and deploy solution design according to project timeline

• Write test plans and perform system validation test for new release previews and customizations

• Build custom records, fields, and transactions, saved searches, dashboards,roles and permissions according to best practices

• Work with business and technical personnel to provide application architecture, design, configuration, and support withrespect to Microsoft Dynamics 365 platform for Customer Service

• Serve as a Subject Matter Expert (SME) within all aspects of Dynamics including technical requirements, system configuration, user requirements, and system upgrades

• Work collaboratively within the team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g.,Sandbox/DEV/QA/UAT/PROD).

• Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues

• Lead and/or participate in analysis sessions with functional superusers/ business analyst to determine application requirements for new implementations, and facilitate workshops to demonstrate proof of concepts

• Extend the capability of the application through creation of new entities, forms, workflows, and reports

• Create applicable system-related documentation, including design specifications, application tes plans, test cases and system admin guides for Dynamics 365

• Participate as the Dynamics SME representing solutions design for systems related to Dynamics 365

• Document system business flows and assist in building training material for new process designs

• Train other team members in Dynamics 365 best practices

• Provide guidance to the data management team to build integrations related to Dynamics data

• Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions

• Work closely with functional teams to ensure business systems implementations are supported

• Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem

Originally posted on Himalayas