Medical Scribe / Medical Assistant (Ophthalmology) - Training Provided

About this role

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Cincinnati Eye Institute
Job Title: Ophthalmic Technician
Department: Ophthalmology
Reports To: Clinic Supervisor
Location: Blue Ash, OH

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service during every patient encounter (in person or via phone)

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

• Anticipate Physician needs to facilitate the flow of the clinic

• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule

• Comply with all company policies and procedures, including HIPAA

• Verify patient’s information by interviewing patient

• Record patient’s medical history and current medications and confirm purpose of visit

• Record all data in the patient's Electronic Medical Record (EMR)

• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements

• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography

• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications

• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician

• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required

• Open and close exam rooms as needed

• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.

• General office duties and cleaning to be assigned by manager

QUALIFICATIONS

• Provides excellent patient care and is energetic and empathetic with patients

• Must comply with HIPAA confidentiality standards when communicating patient information

• Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times

• Organizational skills with focus on tracking patient care and improving patient flow

• Desire to gain industry knowledge and training

• Demonstrates initiative in accomplishing practice goals

• Ability to grow, adapt, and accept change

• Consistently creates a positive work environment by being team-oriented and patient-focused

• Commitment to work over 40 hours to meet the needs of the business

• Ability to work weekends when applicable

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

• Minimum Required: High school diploma or general education degree (GED) required

• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

• Experience using…