Medical Receptionist

About this role

About Bluebird Kids Health

Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with around-the-clock support. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.

Position Description

Bluebird Kids Health is seeking a skilled and compassionate and Medical Receptionist II with a patient and family-first mindset. The Medical Receptionist II will work alongside our mission-based clinical team, greeting patients warmly, creating a welcoming environment, ensuring that patients are checked in and out of visits appropriately, spearheading insurance verification tasks and workflows at the market level, and training new hire Medical Receptionists. The ideal candidate will have excellent communication skills, experience in a healthcare setting, and a genuine interest in working with children and their families.

What You’ll Do

• Greet patients and visitors, answer phone calls, and schedule appointments.

• Check patients in/out and manage patient flow.

• Update patient tracking in EMR