Medical Billing Specialist | Get a 21K Signing Bonus

About this role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

• Verify patient insurance coverage and process insurance claims efficiently

• Handle claims concerns, including follow-ups, corrections, and resolutions

• Create, submit, and track insurance claims and appeals

• Communicate with insurance providers, residents/patients, and relevant departments regarding billing and claims issues

• Prepare and manage medical billing functions, ensuring accuracy and compliance

• Maintain up-to-date records of claims, billing activities, and insurance information

• Coordinate with internal departments to resolve discrepancies
Requirements

• 6 months - 1 year BPO experience in a US Healthcare account

• Good working knowledge with Medical Billing (Claims, Benefits, Appeals)

• Excellent verbal & written English skills

• Ability to display empathy and patience in addressing customer concerns

• Strong problem-solving skills

• Adaptability to a changing work environment

• Ability to remain calm under pressure

• Proficiency in using computer systems & relevant software

• Willing to work onsite in Makati

• Amenable working night shift

Benefits
What can we offer you?

• Competitive salary and benefits

• Health Insurance with free dependents*

• 10%-night differential

• Attendance Bonus

• Paid time off

• Convertible to cash leave credits

• Performance Appraisal

• Work-life balance

• A focus on growing your career path with us

• We encourage you to follow your passions and learn new skills
Our commitment to you

• Strong culture and values-driven leadership

• We create opportunities for you to learn and grow at any stage of your career

• Continuous learning and innovation

• We foster an all inclusive environment where everyone thrives