Medical Biller | US Healthcare Insurance | Get a 21K Signing Bonus

About this role

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Biller to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

• Verify patients’ insurance eligibility, benefits, and coverage details.

• Contact insurance providers to confirm benefits, coverage limitations, deductibles, copayments, and authorization requirements.

• Process and submit medical claims accurately and within established timelines.

• Monitor claim statuses and follow up on pending, rejected, or denied claims.

• Investigate billing discrepancies and coordinate claim corrections or resubmissions.

• Maintain accurate patient insurance and billing records.

• Communicate with internal teams, healthcare providers, and insurance companies to resolve billing and coverage concerns.

• Ensure compliance with payer requirements and internal procedures.
Requirements

• At least 6 months BPO experience handling US Healthcare Insurance

• Experience with claims, denials, appeals

• Must have VOB (Verification of Benefits) experience

• Strong problem-solving skills

• Adaptability to a changing work environment

• Ability to remain calm under pressure

• Good verbal and written English skills

• Willing to work onsite in Makati

• Amenable working night shifts
Benefits
What can we offer you?

• Competitive salary and benefits

• Health Insurance with free dependents*

• 10%-night differential

• Attendance Bonus

• Paid time off

• Convertible to cash leave credits

• Performance Appraisal

• Work-life balance

• A focus on growing your career path with us

• We encourage you to follow your passions and learn new skills
Our commitment to you

• Strong culture and values-driven leadership

• We create opportunities for you to learn and grow at any stage of your career

• Continuous learning and innovation

• We foster an all inclusive environment where everyone thrives