Medical Administrator

About this role

Working in a busy office environment, you will work within an administration team which is responsible for:

• Answering phone calls and arranging appointments

• Dealing with incoming and outgoing mail

• Managing email queries and appointment requests

• Responding to client requests

• Writing letters or recording medical notes

• Filing and typing up reports

• Scheduling off-site clinics

• Supports physician staff byrepresentingphysicians

• Providing personal assistant support to medical staff

• Arrange referrals; billing patients and third-party payers;

• Maintaining office files and patient records.

• Maintain office supplies inventory by checking stock;anticipatingneeds; placing andexpeditingorders; verifying receipt.

• Keep office equipmentoperatingby following operating instructions; troubleshooting breakdowns;maintainingsupplies; performing preventive maintenance; calling for repairs.

• Maintain quality results by following and enforcing standards.

• Enhances physician office reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments.

• Manage reception duties such as welcoming patients andother visitorswith warmth and professionalism

• Any otherad-hoc duties as signed by the management

• Previousexperienceof a customer-facing roleessential

• Experience in a healthcare environmentdesirable

• Strong administration skills and attention to detail

• Strong IT skillsandproficiencyin Microsoft Office

• Highly organised and able to prioritise multiple tasks

• Professional, approachable andteam-player