MDM Officer

About this role

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.

The purpose of the MDM Officer role is to maintain a high-quality ERP system at all time, through an everchanging environment. This includes the strictest levels of governance and accountability for system accuracy.
Requirements
As a MDM Officer, you will be responsible for:
Prioritisation and triage of case load
Timely and accurate action of cases
Validation of zones, fees and rates against contracts, to eliminate discrepancies
Problem solve invoicing and credit issues & find efficiency opportunities
Support of the broader function as required

Who we’re looking for:
MS Office (Intermediate – Advanced Excel)
Successful track record of problem solving
Demonstrate strong mathematical ability
Commerce or Business Information Systems qualification desirable
Ability to work in a fast-paced and high-volume environment
Benefits
Why join efm Logistics?
Strong focus on regular and ongoing professional development training, enhancing skills and career progression
A dynamic and empowering culture, where we challenge each other to do it better
An opportunity to be part of an industry leader
Competitive salary and bonus scheme
Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
Free parking and onsite café
Company functions and team building activities
Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally

If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you!

Applications close COB Monday 3rd August 2026