Marketing Operations Leader (Director - 8 month Contract)

About this role

BUILD SOMETHING PEOPLE LOVE

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.

About the role

We're looking for a senior leader to be the operational engine of a creative-heavy marketing organization. You'll own how work gets prioritized, how it moves through the team, and how cross-functional partners stay aligned – turning a high volume of creative and campaign work into a smooth, predictable, well-resourced operation.

This is a senior role for someone who has spent 12 years or more orchestrating the operations of a marketing or creative function. Your superpower is making the whole system run: setting priorities, designing process, coordinating across teams, and stewarding the budget. You'll also be expected to modernize how the team works – including responsibly integrating AI into creative and campaign execution to improve speed and quality without compromising craft.

In this role, you'll:

- Roadmap & prioritize: Own intake and prioritization across the marketing and creative team, aligning work with campaign calendars and business goals, and help make the trade-off calls when capacity is tight.

- Own systems & tooling: Design and continuously improve how work moves from brief to delivery, own the workflow tooling and playbooks, and integrate AI into the team's workflows responsibly – accelerating production without eroding craft or brand consistency.

- Run campaign operations: Maintain a real-time view of what's in flight, what's at risk, and what's coming, so leadership can make informed decisions; and step in to project-manage our biggest integrated campaigns as required.

- Manage resources & forecast: Own and forecast the creative and production budgets, plus the team's resourcing and capacity, and manage freelance and creative vendor networks.

- Turn insight into action: Own operational insight for the function – throughput, cycle time, capacity, on-time / on-budget delivery – and partner with growth/data to connect creative work to performance (they own the stack; you steer and interpret).

- Lead the team: Mentor and support a team of producers and project managers, while fostering a collaborative, sustainable culture.

Skills you'll bring:

- Experience: 12+ years in marketing operations, creative ops, or a similar orchestration role within a creative-heavy, high-growth organization.

- Operations & campaign track record: Proven success running prioritization, process, and end-to-end campaign operations for a high-volume team, with measurable improvements to how work gets done.

- Financial & vendor management: Owning and optimizing budgets and resourcing across concurrent projects, plus sourcing and managing freelance and creative vendor networks.

- Tooling & AI fluency: Deep fluency in PM/workflow tools (Asana / Monday / Jira, Airtable, Google Workspace) and creative tools (Figma), plus leadership-level judgment on where AI adds value vs. risk and how to govern it.

- Creative partnership: Enough creative and production fluency to earn the trust of designers, producers, and creative leadership.

- Leadership temperament: A systems mindset with a bias toward simplification, a maker / owner attitude, strong judgment, clear communication, and comfort navigating ambiguity in a fast-paced environment.

Nice to have experience

- Running creative or content production (as a producer, EP, or studio operator) earlier in your career.

- Standing up AI-enabled creative or production workflows (e.g. asset generation, automated tagging/versioning, faster creative turnaround).

- Driving change management within an established marketing or creative organization.

- Working alongside (not necessarily owning) marketing measurement and martech.

WHY WEALTHSIMPLE?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

✈️ 90 days away: work outside Canada for up to 90 days per year

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility…