Managing Consultant, Emergency Management Individual Assistance

About this role

AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.
MISSION
Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.
VISION
In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.
The position will be guided by ACDC’s Corporate Values Platform in all activities.
Position Summary:

• Job Title: Managing Consultant, Individual Assistance

• Full Time or Part Time: Full Time

• Exempt/Non-Exempt: Exempt

• Temporary/Seasonal/Regular: Regular

• Hourly/Salary: Salary

• Compensation: $90k - 115k per year

• Travel/Location: Remote with up to 50% travel/deployment required.
Benefits Summary:

• Medical, Vision, and Dental Insurance

• Short-Term Disability/Voluntary Long-Term Disability

• 401(k) Account with Company Match

• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals

• Paid Parental Leave

• Training and Professional Development Opportunities

• Wellness Benefits/Allowance

• Corporate Computer

• Time off to Volunteer

• Cell Phone Allowance

Mission of Role/Position Summary:
The Managing Consultant, Individual Assistance leads and supports operational response and recovery projects focused on human services, humanitarian needs, mass care, emergency assistance, housing, and disaster survivor recovery, including but not limited to FEMA Individual Assistance programs. Depending on the assignment, this position may serve as a subject matter expert, project manager, program coordinator, team lead, or other operational leader responsible for directing on-site teams, coordinating service delivery, and advising clients on the design and implementation of survivor-centered programs. The role also supports growth of ACDC’s Individual Assistance and human services portfolio through relationship development, pipeline advancement, capture support, technical writing, and the development of responsive, technically sound proposals.
Tasks, Duties, and Responsibilities:
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:
Departmental Specific -
Program Operations & Field Leadership

• Lead response and recovery assignments involving Individual Assistance, mass care, housing, human services, and survivor support.

• Serve as a subject matter expert, project manager, program coordinator, task lead, or field operations lead.

• Translate client and incident priorities into work plans, staffing, schedules, deliverables, and performance measures.

• Mobilize and supervise field teams while monitoring operations, quality, risks, budgets, documentation, and corrective actions.
Individual Assistance, Mass Care & Human Services

• Provide technical and operational guidance on FEMA Individual Assistance and related survivor-service programs.

• Plan and coordinate mass care, emergency assistance, temporary housing, case management, and other human services.

• Advise clients on program design, eligibility, workflows, documentation, quality assurance, and service coordination.

• Use a survivor-centered approach to address access, equity, privacy, resource gaps, and emerging needs with community partners.
Client Advisory, Project Management & Quality

• Build trusted client relationships and advise on preparedness, response, recovery, and human services operations.

• Facilitate planning sessions, briefings, stakeholder meetings, training, exercises, and executive updates.

• Develop and review plans, procedures, reports, assessments, and recommendations for technical accuracy and usability.

• Manage priorities, quality, deliverables, and lessons learned in fast-changing environments.
Service Line Growth & Business Development

• Identify client needs, opportunities, and partnerships that grow ACDC’s Individual Assistance and human services portfolio.

• Develop relationships and advance qualified opportunities through the business development pipeline and capture process.

• Serve as a technical writer, reviewer, and subject matter contributor for proposals, qualifications, and scopes of work.

• Represent ACDC in client and industry forums and coordinate growth activities with operational and corporate teams.
General -

• Manage operation functions as an advanced-level subject matter expert in multiple focus areas of emergency management, which includes overall responsibility for projects of any size. Supervise and direct the work of others, providing direct leadership and prioritization of resources and workloads. Interpret policies to provide expert advice, ensuring high quality deliverables. Participate in the formulation of business goals, plans, and strategy. Provide guidance and create opportunities for mentorship engagement with consultant levels, to promote professional skill growth and career path direction.

• Manage complex portions of projects of all size as the advanced subject matter expert, including organizing project teams and prioritizing tasks. Ensure all aspects of assigned projects are completed as outlined in the scope of work and timeline, designating and recommending appropriate resource allocation. Utilize expert project operation knowledge, judgement, and discretion to lead and manage others. Supervise and mentor all levels of consultants. Ensure you and others meet or exceed…