Managing Clinical Director

About this role

At Tend, we do dentistry differently — without compromising on excellence or ambition. As a Managing Clinical Director, you'll do what you love most: deliver exceptional clinical care. But you'll also do something more — you'll shape the clinical culture, performance, and people across an entire market of Tend studios.

This is a producing role. You'll carry an active schedule and hold a high clinical bar while simultaneously developing Lead Dentists and Associates, partnering with market operations leadership, and driving consistency across locations. It's the right role for a dentist who's equally energized by complex cases and by watching the clinicians around them get better.

You'll report to Chief Dental Officer, Dr. Chris Salierno, and work across 4 studios in the Boston market, with a hybrid presence across locations based on business need.

Compensation & Earning Potential

Our compensation model is designed to reward high-quality clinical care, comprehensive treatment, and strong production—while providing consistency and transparency.

All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production, with:

Market Lead Dentists: 32-40% of adjusted production, reflecting expanded clinical leadership, market oversight, and performance impact. Market Lead Dentists are eligible for a monthly market performance bonus tied to clinical quality, provider development, and studio KPIs across their full market portfolio.

What You’ll Do

Clinical Excellence & Scope of Practice

• Deliver a full spectrum of high-quality clinical services—including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry—within Tend’s modern, digitally enabled studio environment

• Treat a dynamic mix of cases that go beyond basic dentistry, with opportunities to perform comprehensive, esthetic, and function-driven care

• Lead comprehensive exams that diagnose the whole person — every member leaves aware of their dental conditions and potential solutions in a way that is clear, confident, and efficient

• Develop thoughtful, member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment, driving both oral health outcomes and case acceptance

• Diagnose and treat TMJ-related conditions, including the delivery of therapeutic Botox as part of a comprehensive care approach

Be a Profession Leader in Clear Aligner and Sleep Therapy

• Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early — using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road

• Drive adoption and growth of clear aligner treatment, from diagnosis through case planning, bonding, and follow-up care

• Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate

• Build proficiency in aligner case selection, staging, and execution, contributing to a high-performing aligner program

• Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope

Productivity, Flow & Patient Experience

• Manage a dynamic, productive schedule—balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities

• Be schedule obsessed by partnering with studio teams to build efficient and productive shifts—reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible

• Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time—without compromising quality of care

• Deliver a hospitality-driven member experience grounded in the Three C’s — Personalized Care, Empowering Communication, and Human Compassion — bridging the knowledge gap so members understand not just what, but why

• Hold the line on our Priority Framework: safety first, then outstanding member experience, then efficiency — never trading one for another

Team Collaboration & Studio Performance

• Partner closely with dental assistants, hygienists, and studio leadership to deliver coordinated, high-quality care

• Collaborate across disciplines to ensure alignment in treatment planning, execution, and patient experience

• Engage in ongoing clinical development, including calibration, CE, and peer learning to expand scope and skillset

Clinical Leadership & Market Ownership

• Serve as the senior clinical leader across your market, setting the standard for diagnosis, treatment planning, and patient experience at every studio

• Own clinical outcomes across locations — track re-dos, escalations, and quality metrics by studio and implement targeted improvement plans

• Partner with market operations leadership to align clinical strategy with studio performance goals, scheduling efficiency, and patient access

• Lead market-level calibration sessions, clinical forums, and peer learning to build consistency and elevate the clinical floor

• Represent Tend clinically in market-level conversations with key partners, community providers, or referral relationships

Provider Development & Team Performance

• Develop and mentor Lead Dentists across your market, coaching them on clinical judgment, studio ownership, and team leadership

• Support the growth of Associate Dentists through structured feedback, onboarding oversight, and ongoing clinical development

• Partner with the People Team and clinical leadership on provider hiring, onboarding, and performance management within your market

• Identify and close skill gaps at the provider level through observation, calibration, and individualized development planning

• Help build a pipeline of strong Lead Dentists ready to grow into expanded roles within Tend

Who You Are

You embody our Tend values and demonstrate key competencies that ensure…