Manager, Technical Program Management (Cyber Security)

About this role

<div class="content-intro"><p>At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.</p> <p>ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.</p></div><h2>The Role You'll Play</h2> <p><span data-contrast="auto">The Technical Program Management team is the connective tissue that turns Playlist's cyber security and IT strategy into coordinated, predictable delivery, driving the cross-functional programs that reduce risk and move the organization forward. The ideal TPM team members are experienced program leaders with strong technical acumen and a working fluency in cyber security principles, risk and vulnerability management, who are passionate about bringing structure to ambiguity, aligning stakeholders across Engineering, Security, and the business, and executing complex, high-impact initiatives that deliver measurable, business-aligned outcomes across our vertical SaaS ecosystem</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":6,"335551620":6,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">Lead and grow a team of Security and IT technical program managers, owning hiring, coaching, performance management, and career development</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Own the Cyber Security and IT program management portfolio, setting how programs are scoped, prioritized, sequenced, and delivered across the org</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Set the operating rhythm for the team across intake, prioritization, resourcing, and reporting, balancing competing programs against multi-quarter outcomes and risk reduction targets</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Partner with Security and IT leadership to translate strategy into a prioritized program roadmap and a resourcing model that holds up under trade-offs</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Represent portfolio status, risks, and trade-offs to executive stakeholders, and make the calls needed to keep delivery predictable</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Build, standardize, and continuously improve the team’s playbooks, templates, and measurement systems so delivery quality does not depend on any one person</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Surface and resolve enterprise-wide delivery risks, dependencies, and blockers across Security, IT, and Engineering</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Maintain deep, evolving security domain fluency and apply it to guide the team, challenge trade-offs, and operate as a trusted technical liaison across Engineering, Security, and business stakeholders</span><span data-ccp-props="{"134233279":false,"201341983":0,"335559739":100,"335559740":240}"> </span></li> <li><span data-contrast="auto">Navigate ambiguity with a bias for action, stay creative and resourceful in problem solving, and ask questions early and often when working in new or unfamiliar systems or topics</span><span…