Manager - Sr.Manager, Client Experience, Tech

About this role

We are seeking a skilled Manager, with min 5 years experience in tech communications to join our dynamic team in Seoul. The successful candidate will be responsible for managing client accounts, developing and executing communication strategies, and building strong relationships with key stakeholders. Our team in Korea work with some of the largest international and local businesses and this is a great opportunity for someone wanting to get more experience working on large-scale global communications projects with global stakeholders.

Responsibilities:

Media and Communications

• Develop and implement strategic communication plans that align with clients' business objectives

• Responsible for handling issues and crisis management for clients

• Manage all aspects of client projects, including timelines, budgets, and deliverables

• Act as key contact for internal account staff to address issues and queries

• Train and motivate team members

• Manage account staff group profitability

• Contribute to performance reviews

• Create opportunities for team members to enhance growth with agency

• Attend account reviews and staff meetings – provide ongoing communications and feedback

• Ensure account team members adhere to agency time reporting and financial guidelines

• Involved in staffing of team including reviewing resumes and interviewing candidates and product of client

• Deal with the crisis and major issue management

Client

• Serve as the primary day-to-day point of contact for assigned client accounts

• Keep client programs on schedule and ensure all deadliness are met

• Earn the confidence of mid-to-senior level client contacts and other executives with a client’s…