Manager - Salesforce Development (Salesforce Billing & Revenue Cloud)

About this role

We are seeking a highly skilled and delivery-focused Salesforce Development Manager to lead a team of Salesforce developers, administrators, and quality engineers based in India. This is a hands-on leadership role requiring deep Salesforce expertise across Revenue Cloud, Salesforce Billing, CPQ, Sales Cloud , combined with the organizational ability to manage a full software development lifecycle and a cross-cultural, globally distributed team.

You will serve as the primary technical liaison between our US-based and India-based teams, drive platform excellence, own architectural decisions, and ensure our Salesforce solutions are delivered with precision, scalability, and speed.

- This position will be remote

- This position will report to: Sr. Manager Salesforce Development

WHAT YOU WILL OWN

- Team Leadership & People Management

- Lead, mentor, and grow a team of 1–5 Salesforce developers, administrators, and QA engineers based in India.

- Own hiring and performance management: conduct interviews, set performance goals, deliver reviews, and manage career development plans.

- Foster a culture of continuous learning, accountability, and technical excellence across the team.

- Run and facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog grooming.

- Cross-Team Liaison & Stakeholder Engagement

- Serve as the primary technical bridge between the US and India development teams, ensuring alignment on priorities, timelines, and deliverables.

- Partner closely with Product & Business Systems Analysts, Finance & Revenue Operations, and Sales & GTM teams to translate business requirements into scalable technical solutions.

- Engage with external clients and vendor partners on integration scoping, solution design, and delivery coordination.

- Technical Architecture & Development

- Design, develop, and deploy robust, scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and declarative platform tools.

- Own CPQ quoting and pricing rule design — managing product catalogs, pricing waterfall configurations, approval workflows, and quote template logic.

- Lead Salesforce Billing and revenue recognition flow architecture, including invoice generation, payment processing, revenue schedules, and Sage Intacct integration.

- Drive Revenue Cloud / RLM implementation and enhancements, ensuring alignment with evolving go-to-market models.

- Architect and oversee custom API and integration solutions, with hands-on experience across:

- MuleSoft integration middleware

- DocuSign / Conga for contract lifecycle management

- Sage Intacct (ERP/financial system)

- Snowflake / BigQuery data warehouse connectivity

- Lead data migration efforts: scoping, mapping, ETL design, and post-migration validation across org consolidations or platform upgrades.

- Platform Governance & Delivery

- Own end-to-end platform governance: environment strategy, release management, sandbox refresh cycles, and deployment pipelines using CI/CD tools (Salto, Jenkins).

- Conduct technical design reviews ensuring solutions meet security, performance, and governor limit standards.

- Oversee the full SDLC from requirements verification through QA, UAT, deployment, and post-production support.

- Uphold and enforce code quality standards, peer review processes, and documentation practices across the team.

WHAT YOU WILL NEED TO ACCOMPLISH THE JOB

Education & Experience

- Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.

- 7+ years of hands-on Salesforce configuration and development experience.

- 3+ years of experience leading a team of Salesforce developers and/or administrators.

- Proven delivery experience across Revenue Cloud, Salesforce Billing, CPQ, Sales Cloud.

Technical Skills

- Expert-level proficiency in Apex, LWC, Visualforce, SOQL, and SOSL.

- Deep knowledge of Salesforce CPQ: product rules, pricing rules, quote templates, approval workflows, and advanced approvals.

- Strong hands-on experience with Salesforce Billing: invoice runs, payment gateways, revenue recognition, and financial close processes.

- Familiarity with Revenue Cloud / RLM (Revenue Lifecycle Management) configuration and data model.

- Integration experience with MuleSoft, DocuSign/Conga, Sage Intacct, and data warehouse platforms (Snowflake).

- Experience with source control (Git) and CI/CD pipelines (Salto, Jenkins).

- Strong understanding of Salesforce platform governance limits, security model, and deployment best practices.

QA Management Skills

- Demonstrated experience managing a QA or quality engineering team, including hiring, performance management, and skills development.

- Solid understanding of QA methodologies: functional, regression, integration, performance testing, and UAT facilitation.

- Experience with Salesforce-specific testing approaches including Apex unit test coverage, sandbox data seeding, and deployment validation.

- Familiarity with test automation frameworks applicable to Salesforce (e.g., Provar, Copado Robotic Testing, Selenium, or similar).

- Ability to define acceptance criteria standards in collaboration with Product and Business stakeholders.

- Experience tracking quality metrics and producing test summary reports for leadership and release sign-off.

WHAT WILL MAKE US LOVE YOU

- An energetic and dynamic leader who inspires and motivates their team to achieve great things.

- Someone with excellent verbal and written communication skills, capable of bridging cultural and technical gaps between geographically dispersed teams.

- A proactive problem-solver who can anticipate challenges and propose creative solutions.

- A genuine interest in mentoring junior developers and fostering a…