Manager, People Operations

About this role

WHO WE ARE

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.

Vultr Cares

- 100% company-paid insurance premiums for employee medical, dental and vision plans.

- 401(k) plan that matches 100% up to 4%, with immediate vesting

- Professional Development Reimbursement of $2,500 each year

- 11 Holidays + Paid Time Off Accrual + Rollover Plan

- Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

- $500 stipend for remote office setup in first year + $400 each following year

- Internet reimbursement up to $75 per month

- Gym membership reimbursement up to $50 per month

- Company paid Wellable subscription

Join Vultr

Vultr is seeking a Manager, People Operations to lead the infrastructure, systems, and operational execution of our People function in a fast-paced, high-growth environment.

In this role, you will own the operational backbone of the People organization, ensuring payroll, benefits administration, HR systems, compliance, and employee data processes are accurate, scalable, and efficient. You will design and optimize the systems and workflows that enable a high-quality employee experience and support company growth at scale.

The ideal candidate is highly analytical, systems-oriented, and operationally strong, with deep experience building and managing People Operations infrastructure in a scaling organization. You are detail-oriented, process-driven, and comfortable working cross-functionally with various departments.

This role is focused on building and running a best-in-class People Operations engine, and not employee relations or HR business partnering.

Team & Reporting Structure

This role reports to the VP, People Operations and directly manages a team of three: a Sr. Payroll & Benefits Specialist, a Payroll & Benefits Specialist, and a Coordinator for onboarding and employee experience. As the People Operations function matures, these areas may be broken out into dedicated centers of excellence.

Key Responsibilities

PEOPLE OPERATIONS LEADERSHIP & EXECUTION

- Manage the People Operations function, including payroll operations oversight, benefits administration governance, HRIS management, and employee data integrity

- Serve as operational owner for employee lifecycle processes including onboarding, changes, and offboarding workflows

- Monitor operational performance of People systems and workflows, ensuring scalability, accuracy, and efficiency

PAYROLL, BENEFITS & VENDOR OVERSIGHT

- Ensure accurate, timely, and compliant execution of all payroll and benefits-related processes as an oversight with the Sr. Payroll & Benefits Specialist leading the day to day execution

- Ensure payroll processes are accurate, compliant, and aligned with internal controls and external regulatory requirements

- Oversee benefits administration processes and vendor relationships in partnership with brokers and external providers

- Support annual open enrollment planning, system readiness, and benefits program execution

- Ensure payroll and benefits systems are properly configured, integrated, and maintained

TALENT MANAGEMENT & EMPLOYEE EXPERIENCE

- Support performance management processes, talent reviews, and succession planning initiatives in partnership with the Senior People Business Partner

- Partner with leadership to strengthen employee engagement and organizational health

- Collaborate with Talent Acquisition and onboarding teams to ensure a strong candidate and new hire experience

- Contribute to the design and continuous improvement of scalable people programs and practices

SYSTEMS, DATA & PROCESS OPTIMIZATION

- Own and optimize the HR technology stack (HRIS, payroll systems, benefits platforms, and workflow tools)

- Ensure accuracy, integrity, and consistency of employee data across all systems

- Design, implement, and continuously improve People Operations workflows and automation

- Develop reporting frameworks and dashboards to support People Operations visibility and decision-making

- Lead system enhancements, integrations, and process improvements in partnership with cross-functional stakeholders

COMPLIANCE & RISK MANAGEMENT

- Ensure compliance with federal, state, and local employment laws across 39 states related to payroll, benefits, leave administration, and HR operations.

- Monitor employment law changes and implement necessary updates to policies, procedures, handbooks, and HR practices.

- Develop, maintain, and update HR policies and the Employee Handbook to ensure legal compliance and alignment with business needs.

- Maintain audit readiness for payroll, benefits, HRIS, and employee records through effective controls and documentation.

- Identify compliance and operational risks and implement corrective actions to mitigate exposure and maintain data integrity.

- Support regulatory filings and reporting requirements, including EEO-1 and other federal and state compliance obligations.

CROSS-FUNCTIONAL PARTNERSHIP & ENABLEMENT

- Partner with Finance on payroll reconciliation, reporting, and general ledger alignment

- Collaborate with Talent Acquisition, People Business Partners, and IT to ensure seamless employee lifecycle execution

- Support People Business Partners by ensuring operational infrastructure enables effective…