Manager, Network Strategy & Partner Operations

About this role

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Opportunity:

BlinkRx is building the world’s first pharma-to-patient cloud — a centralized platform that reimagines how branded medications reach patients. At the core of this model is a high-performing national pharmacy fulfillment network. We are seeking a strategic operator to help design, scale, and optimize this network.

You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution. You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems — including AI-enabled workflows and automation infrastructure — that power a next-generation healthcare platform. This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.

What You’ll Own:

• Network Strategy & Performance Architecture

• Develop and refine the operating model for BlinkRx’s national pharmacy network

• Define performance frameworks across cost, service levels, scalability, and risk

• Identify structural improvement opportunities through data-driven analysis

• Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution

• Translate insights into clear action plans with measurable impact

• Cross-Functional Leadership

• Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives

• Convert ambiguous business problems into structured workstreams

• Ensure network considerations are embedded in product design and growth planning

• Drive initiatives end-to-end — from hypothesis through implementation

• Strategic Partner Management

• Serve as a senior point of contact for key pharmacy partners

• Elevate relationships from transactional to strategic and performance-oriented

• Navigate negotiations, incentive alignment, and contractual discussions

• Balance partner collaboration with performance accountability

• Operating System Execution

• Build scalable mechanisms for SLA governance, risk mitigation, and escalation management

• Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility

• Support new partner onboarding and network expansion strategy

• Continuously improve the feedback loops between network performance and internal execution

• AI, Automation & Operational Scale

• Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility

• Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance

• Champion AI-assisted workflows across the function — from order operations to reporting to partner communications

• Translate operational pain points into structured technical requirements

• Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs

What We’re Looking For:

• 5–8+ years in management consulting, strategy, business operations, or a high-growth environment

• Demonstrated experience leading cross-functional initiatives with measurable business impact

• Strong structured problem-solving skills and comfort operating in ambiguity

• Ability to synthesize complex information into clear executive-level communication

• Experience influencing senior stakeholders internally and externally

• High ownership mindset — you don’t wait for clarity; you create it

• Familiarity with AI tools, automation platforms, or data-driven process…