Manager, Commercial Analytics & Operations

About this role

About Q’Apel:

At Q’Apel, we are passionate about revolutionizing neurovascular access. In the simplest sense, we’re a company that creates solutions. We design novel access device technology for vascular interventions and unmet clinical needs. Because in the precious seconds that surround a stroke emergency, clinicians need technology that delivers. That’s where Q’Apel comes in.

Successful Q’Apel team members step up to the plate and work together to achieve our goals every single day. We are a fast-paced, high-growth company with a startup philosophy that requires an all-hands-on-deck attitude, taking on all changes with excitement and a great attitude.

Position Title: Manager, Commercial Analytics & Operations Job Location: Remote

Department: Commercial Operations Worker Category: Full-Time

About Q’Apel:

At Q’Apel, we are passionate about revolutionizing neurovascular access. In the simplest sense, we’re a company that creates solutions. We design novel access device technology for vascular interventions and unmet clinical needs. Because in the precious seconds that surround a stroke emergency, clinicians need technology that delivers. That’s where Q’Apel comes in. Successful Q’Apel team members step up to the plate and work together to achieve our goals every single day. We are a fast-paced, high-growth company with a startup philosophy that requires an all-hands-on-deck attitude, taking on all changes with excitement and a great attitude.

Who We Want:

Job Summary: Reporting to the Senior Director, Commercial Operations, the Manager, Commercial Analytics & Operations is responsible for developing, maintaining, and advancing the analytics, reporting, systems, and operational capabilities that support Q’Apel’s commercial organization. This is an individual contributor role with significant cross-functional responsibility and influence. The role will own recurring commercial reporting and dashboards, performance analytics, data quality and metric consistency, business-review analytics, and decision support, working closely with the Senior Director, Commercial Operations and sales leadership to translate data into actionable insights and improve commercial execution.

This individual will work closely with Q’Apel’s Salesforce Administrator and other internal partners to keep commercial data, reporting structures, users, territories, and dashboards aligned with evolving business needs. The successful candidate will combine strong analytical and technical capabilities with commercial business acumen, attention to detail, curiosity, and a process-improvement mindset; proactively identifying needed changes, translating business needs into clear requirements, and ensuring reporting, systems, and operational processes remain accurate, practical, and scalable.

What You’ll Work On:

Commercial Reporting, Dashboards & Data Integrity

• Own the development, maintenance, accuracy, and continuous improvement of recurring commercial reports, dashboards, and scorecards across key performance measures, including revenue, quota attainment, sales pacing and projections, product performance, regional and territory performance, account activity, utilization, and other defined KPIs; develop and enhance Tableau dashboards and other reporting tools to provide timely, actionable visibility into performance.

• Ensure reporting and data accuracy by reconciling sources, maintaining consistent metric definitions, calculation methodologies, reporting logic, business rules, and documentation, monitoring data completeness and timeliness, resolving discrepancies, and validating reporting changes. Drive reporting efficiency and scalability by reducing manual work and evolving capabilities based on business needs, priorities, and stakeholder feedback.

Commercial Performance Analytics & Business Reviews

• Analyze performance across products, regions, territories, field representatives, and accounts to identify trends, gaps, risks, and growth opportunities. Assess performance against plan; evaluate account activity, adoption, utilization, penetration, and leading indicators; and support segmentation, targeting, and prioritization using internal data and relevant external market or procedural data.

• Own analytical preparation for Quarterly Business Reviews, regional reviews, leadership meetings, and other recurring business reviews, including performance summaries, key trends and variances, opportunities and risks, and leadership-ready charts, tables, and presentations. Establish repeatable review processes and partner with sales leadership to evolve analytics as commercial priorities change.

Commercial Planning & Decision Support

• Support annual and quarterly planning and other key commercial decisions, including quota development, modeling, allocation and roll-up validation; territory design and expansion; zip-code and account alignment; field coverage and hiring-priority analysis; account and market opportunity assessment; targeting and resource allocation; and analytical support for product launches, adoption initiatives, and commercial programs.

• Address emerging business questions with timely, accurate analysis and develop models and scenarios that help leadership evaluate alternatives, understand potential business impact, and translate findings into clear recommendations and action.

Salesforce & Commercial Systems

• Work closely with the Salesforce Administrator to ensure Salesforce accurately reflects current users, reporting relationships, territories, organizational structures, and commercial requirements. Proactively identify updates related to new hires, departures, access, profiles, hierarchies, territories, dashboards, data, or workflows; translate business needs into clear requirements; coordinate implementation; and validate that changes are accurately reflected across systems, reports, and dashboards.

Commercial Operations & Process Improvement

• Identify opportunities to simplify,…