Manager, Client Sales Insights

About this role

Manager - Client Sales & Insights
Let’s be unstoppable together!
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies,
manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market
share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive,
high-quality data set.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback
freely, and we celebrate victories both big and small in an environment that is flexible and accommodating toour work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We
value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By
embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative
environment for our employees, clients, and communities. With us, you can always bring your full self to
work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what
current employees say about their experience working at Circana.
Learn more at www.circana.com.

Our Critical Sales Skills
At the heart of our commercial success is a team of professionals who combine strategic insight, customercentricity, and executional excellence. These skills represent the core capabilities required to drive value for
our clients and sustainable growth for our business.
• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs
and drive action.
•Knows the Buying Influences: Identifies key decision-makers and understands their motivations and
influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or
opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the
customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay
productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?
Our team is composed of media and analytics professionals who are dedicated to delivering exceptional
service and measurable value to our clients. You will find success on this team by leveraging your analytical
problem-solving, communication, and relationship-building skills to deliver actionable insights, drive client adoption of Circana's solutions, and support long-term client success.
We're hiring an Account Manager to support client relationships with platform clients in the CPG and OTC
industries. The Account Manager will work closely with client operators and key stakeholders, translating
business objectives into measurement and media solutions that drive action. In addition to delivering highquality analytical outputs, the Account Manager serves as a trusted day-to-day partner, helping clients
maximize value from Circana's capabilities while representing the voice of the client internally to support
product innovation and continuous improvement.

Job Responsibilities

• Serve as a primary day-to-day contact for Media Platform partner stakeholders, building strong
working relationships and supporting overall client success.

• Translate analyses into actionable insights and recommendations that help clients optimize media
strategies and achieve business objectives.

• Lead client discussions with junior and mid-level stakeholders regarding targeting, optimization,
measurement strategies, and performance outcomes, escalating and partnering with senior team
members as needed.

• Manage and coordinate execution across targeting, optimization, measurement, and clean room
workflows while ensuring quality, accuracy, and timely delivery.

• Monitor solution adoption and usage, identify client challenges and emerging needs, and proactively
recommend actions that maximize client value and satisfaction.

• Support account planning activities by providing client feedback, business context, and insights that
contribute to retention, renewals, and future growth opportunities.

• Coordinate effectively across analytics, product, operations, sales, and client-facing teams to align
resources, resolve issues, and deliver seamless client experiences.

• Act as the voice of the client internally, helping influence product enhancements, process improvements,
and service innovation based on client needs and market trends.

• Support client needs in a timely and efficient manner, demonstrating critical thinking, problem solving,
operational excellence, and a commitment to exceptional client service.

Requirements

•Required Bachelor’s degree in Business, Marketing, Economics, Statistics or a related quantitative or
marketing field.
• Detail-oriented, organized, and proactive in task-management skills.
• Excellent written and verbal communications skills, with ability to tailor messages to a variety of
internal and external stakeholders.
• Ability to thrive in a constantly evolving, agile environment.
• Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or
Google Slides.
• Preferred 1-2 years’ experience in an insights and analytics or account management role.
• Preferred 1-2 years experience in the media advertising ecosystem.
• Experience in executing multiple work streams across various stakeholders at once with the ability to
prioritize assignments and deliver complex, high quality projects on time.

Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can…