Manager, Business Operations - Enterprise/Strategic

About this role

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

The Business Operations team at Motive is a high-impact, cross-functional group that drives our Quote-to-Cash (QTC) strategy, optimizes key processes, and ensures peak performance across our core business metrics. We thrive on tackling complex operational challenges partnering with GTM, Legal, Accounting, and Finance, delivering practical, high-leverage solutions that help Motive scale efficiently. We are a low-ego, highly motivated team dedicated to cross-functional collaboration and decisive execution.

The ideal candidate will be located within the Pacific or Mountain Time Zone.

What You'll Do:

• Team Leadership: Manage a high-performing team of analysts and leads to support Enterprise and Strategic accounts across the QTC lifecycle, including quoting, contract generation, deal negotiations, and order processing.

• Reporting, Analytics & Insights: Build and maintain actionable dashboards to track critical metrics, such as operational activity, conversion rates, pipeline generation, and SLA adherence.

• Strategic Collaboration: Partner with cross-functional leadership to design, refine, and execute streamlined, scalable workflows.

What We're Looking For:

• 5+ years of experience in Sales Operations or Revenue Operations with at least 3 years specifically supporting Sales

• Proven track record of successfully managing projects and initiatives from conception to completion

• Prepared to incorporate AI in day to day activities to produce best in class deliverables and process changes

• Exceptional spreadsheet / data management skills, SQL proficiency preferred

• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights and strategic recommendations.

• Intellectual curiosity supported by exceptional analytical skill and work ethic

• Advanced communication, presentation, and organization skills

• Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects

• Comfortable with ambiguous environments under tight and unpredictable timelines

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.

The compensation range for this position will depend on where you reside. Motive uses three geographic zones to determine pay range. For this role, the compensation ranges are:
San Francisco, California
$110,000—$151,000 USD

U.S. metropolitan areas: Los Angeles, San Diego, New York City Area, Seattle, Washington D.C.
$95,000—$131,000 USD

Other locations in the United States
$95,000—$131,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are…