Maintenance Manager (EllaElyra - S27)

About this role

"Ella” means ‘come’ in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of beachfront retreats, set across some of the Mediterranean’s most iconic shores, invites you to embrace adventure, unwind in style, and discover the true essence of summer living.
In order to support our rapid growth we are seeking to hire an experienced Maintenance Manager.

Position Summary
Our new Maintenance Manager will be contributing to the implementation of our Service Excellence Culture at our fully renovated Resort in Corfu, Ella Elyra, opening its doors in 2027. The Maintenance Manager will be responsible for supervising and developing the Maintenance Team, and providing high quality services.
The Maintenance Manager is responsible for ensuring the efficient operation and maintenance of all physical assets within the hotel. This role requires a combination of technical expertise, leadership skills, and the ability to manage resources effectively. The key responsibilities of this position are the general administration of the Maintenance Department, including proper maintenance and repair of all buildings, fixtures, fittings, and equipment as technical improvements, preventive maintenance and utilities consumption control. The post holder provides a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.
This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high!

Main Responsibilities & Accountabilities
Leadership Activities
Recruit, train, and supervise a team of maintenance staff, including technicians, electricians, plumbers, and HVAC specialists
Preparing work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation
Attending daily morning briefing
Conducting daily briefing and distributes work assignments
Conducting monthly departmental meetings to keep MA staff informed and to seek feedback
Preparing and attending to profit and loss and variance analysis for departmental financial performance
Leading meetings and analyzing performance and ways to improve performance
Participating in Corporate Social Responsible activities
Conducting training for Maintenance and other departments

Troubleshooting and Response
Planning, designing and implementing minor projects, to improve efficiency or reduce other operating and maintenance costs
Defining project and equipment specifications, estimating costs
Maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility including the physical building structure mechanical, electrical, HVAC systems, and related equipment
Troubleshooting and repairing failed pieces of equipment - minor fixes
Supervising and ensuring the installation of new equipment, based on company's policies and standards
Ensuring the availability and functionality of all equipment
Planning and implementing a preventive maintenance system to try and achieve zero defects for all equipment in the hotel

Maintenance and Performance Improvement
Overseeing the maintenance tasks, work orders and special projects ensuring proper completion
Preparing, scheduling, coordinating and monitoring engineering projects
Monitoring utility consumption and suggesting improvement actions
Developing and implementing pro-active equipment maintenance and upgrade schedule
Monitoring and ensuring compliance to applicable codes, practices, QA/QC policies and performance standards and obtaining relevant certificates
Reviewing engineering deliverables and initiating appropriate corrective actions
Developing, implementing and managing energy conservation programs for the property to minimize expenses

Department Operation
Controlling and monitoring availability of Maintenance services to other departments as and when required and periodic Facilities Inspections and Checklists for Guests and Public areas
Manage an organized inventory of spare parts, tools, and equipment, ensuring that supplies are readily available for maintenance tasks
Negotiating, signing and verifying maintenance contracts and invoices
Calling and liaising with contractors & consultants regarding exact requirements
Ensuring that maintenance and repairs subcontracted out, are executed in accordance with agreed contracts terms and fees or charges
Implement cost control measures without compromising service quality
Completing and updating annually Standards and Procedures for Maintenance
Driving the Maintenance quality assurance program
Requirements
A bachelor's degree in Engineering, Facilities Management, Mechanical Engineering, Electrical Engineering, or a related field
A minimum of 5-7 years of relevant experience in maintenance management, particularly in roles overseeing a maintenance team and hotel facility operations
Prior experience in maintaining and troubleshooting mechanical, electrical, HVAC systems, and building structures, as well as knowledge of project management and preventive maintenance
Strong leadership, supervisory, analytical, and project management skills
Knowledge of local, regional, provincial and federal laws and regulations
Proficiency in Microsoft Office Suite for data analysis and reporting
A strong technical background with knowledge of mechanical, electrical, HVAC systems, and building structures is essential for overseeing maintenance and troubleshooting issues
The ability to lead and manage a team of maintenance staff, set expectations, provide guidance, and ensure the team's efficiency
Display emotional maturity and sensitivity in dealing with others
Proficiency in managing…