LVT Manager of Emergency and Critical Care (ECC)

About this role

To support operational excellence, staff well-being, regulatory compliance, and patient safety within a high-volume, 24-7 Emergency and Critical Care service, this position will provide complementary leadership coverage alongside the existing LVT Manager of ECC. The addition of a second manager will expand leadership capacity for proactive oversight, improve our responsiveness to staff and clinical needs, and strengthen leadership presence and operational consistency across all shifts.

Structured overlap between ECC managers, including scheduled collaboration on Wednesdays, will facilitate continuity of projects, coordinated decision-making, and alignment of departmental priorities, and allow management to spend more time on the floor.

Duties and Responsibilities:

Purpose and Contributions of the Position

Through this role, the AMC ECC Nursing Services will:

• Deliver exemplary, coordinated nursing and technical patient care aligned with AMC’s mission and core values.

• Partner with ECC team members and medical staff to continuously improve the quality and safety of patient care within the department and across AMC.

• Provide exceptional internal and external customer service in all interactions.

• Support and lead quality assurance and quality improvement initiatives within ECC services.

• Ensure staffing levels and operational workflows appropriately support patient care demands.

Major strategic responsibilities and challenges