Loss Prevention Specialist - Omega

About this role

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Location: Omega, Warrington

Shifts: Rotating Day/Night Shifts - Mon - Fri - 09.45am - 18.45pm and 21:45pm - 06:15am

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About Security and Loss Prevention and Your Role

The Warehouse Loss Prevention Specialist is responsible for protecting company assets, reducing losses, and maintaining a safe and secure working environment within a fast-paced warehouse and fulfilment operation. The role involves managing a team of Security Officers, conducting investigations into stock losses and customer order discrepancies, ensuring compliance with security procedures, and supporting the protection of high-value products throughout the supply chain.

As a Loss Prevention Specialist you will:

Security Operations & Team Management

• Supervise and support a team of Security Officers across warehouse operations.

• Ensure all security procedures, searches, access control measures, and site patrols are completed to the required standard.

• Conduct regular audits of security processes and identify areas for improvement.

• Deliver daily briefings and provide ongoing coaching and development to Security Officers.

• Ensure all incidents, concerns, and security breaches are reported and escalated appropriately.

Loss Prevention

• Investigate stock losses, inventory discrepancies, customer order issues, theft, fraud, and operational errors.

• Utilise CCTV systems, access control systems, warehouse management systems, and operational data to support investigations.

• Produce detailed investigation reports, including root cause analysis and corrective actions.

• Work closely with Inventory, Operations, Customer Service, and Logistics teams to identify and mitigate loss trends.

• Support the implementation of loss prevention initiatives to reduce shrinkage and improve stock…