Legal Operations Lead, Contract Systems

About this role

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track" alt="" width="1"></p></div><h2>About the Team</h2> <p>Our Legal Team has built a reputation within the company for our supportive approach to counseling.  We’re a group of seasoned business-forward legal professionals, who work collaboratively, have a healthy sense of humor, are humble, and are kind to one another and our clients.  </p> <p>A key part of the Legal Department strategy is scaling to support our fast growing business through operational efficiency.  As a member of the Legal Operations team, you’ll be responsible for bringing people, process, and technology together in ways that drive operational excellence in the legal space. Join us!</p> <h2>About the Role</h2> <p>The Legal Operations Lead, Contract Systems is a technically fluent legal operations operator who will help scale DoorDash’s contracting systems, AI-enabled workflows, and global template governance operations. This role will support and own defined workstreams across contract systems optimization, workflow administration, AI tooling rollout, metadata readiness, testing, and implementation coordination.</p> <p>This role will serve as a key partner in the administration and continuous improvement of DoorDash’s contract lifecycle management environment, including workflow and repository configuration, template governance, testing and go-live readiness, and post-launch support. You will work closely with vendor Technical Account Managers, DoorDash Engineers, Data Systems leads, GTM partners, Sales Ops, Deal Desk, and cross-functional Legal stakeholders to document integration requirements, support field and data mapping, coordinate testing, and track implementation dependencies across contracting and intake platforms.</p> <p>You will report to the Manager of Contract Operations on our Legal Operations team within the Legal organization. This role may be 100% remote or hybrid from one of our office locations.</p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li>Support and own defined workstreams within AI-enabled contracting tool implementation, including requirements documentation, testing coordination, rollout support, adoption tracking, and continuous improvement.</li> <li>Support ongoing administration and optimization of DoorDash’s contract lifecycle management environment, including workflow, intake, repository, metadata, and AI configuration updates.</li> <li>Partner with vendor technical teams, DoorDash Engineers, Data Systems, GTM, Sales Ops, Deal Desk, and Legal stakeholders to document integration requirements, support field/data mapping, coordinate testing, and track implementation dependencies.</li> <li>Administer global contract template governance processes, including template change management, repository oversight, clause metadata, version tracking, and governance documentation.</li> <li>Translate legal and business requirements into clear workflow requirements, metadata structures, field mappings, implementation plans, test scenarios, and reporting-ready processes.</li> <li>Coordinate UAT, smoke testing, go-live readiness, post-launch issue tracking, training materials, status updates, and stakeholder communications for tooling, workflow, and template changes.</li> <li>Build implementation plans, training materials, status updates, and stakeholder communications for legal technology and contract operations initiatives.</li> </ul> <h2><strong>We're Excited About You Because… </strong></h2> <ul> <li>You have 4+ years of experience in legal operations, contract operations, legal technology, technical program management, or systems implementation.</li> <li>You have hands-on experience supporting CLM, workflow, intake, repository, or business systems administration.</li> <li>You are comfortable translating legal and business requirements into technical workflows, metadata structures, and implementation plans.</li> <li>You have strong project and change management skills and can lead cross-functional initiatives in fast-moving environments.</li> <li>You are comfortable partnering with vendor technical teams, engineers, and data stakeholders on integrations, testing, and rollout planning.</li> <li>You have experience working across enterprise systems such as Ironclad, Salesforce, Databricks, Snowflake, or similar platforms, and are comfortable supporting integrations, API configurations, data mappings, testing, and rollout planning.</li> <li>You communicate clearly across legal, business, and technical audiences and can drive alignment across cross-functional stakeholders.</li> </ul> <p><br>Applications for this position are accepted on an ongoing basis.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 32px;"><strong>Compensation</strong></span></p> <p>The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications,…