Legal Case Manager - Massachusetts Personal Injury (PI) Experience Required

About this role

Location: Remote
Practice Area: Personal Injury (PI)
Experience Required: Massachusetts & Texas PI Law
About Bush & Bush Law Group
Bush & Bush Law Group is a client-focused and results-driven law firm dedicated to delivering top-tier legal services in personal injury law. Our team is known for strong legal advocacy, attention to detail, and a compassionate approach to client care. We are expanding our practice in different stets and seeking a skilled Legal Case Manager to support our growing docket in Massachusetts.
Position Summary
We are seeking a highly organized, motivated, and experienced Legal Case Manager with a strong background in Personal Injury law in Massachusetts. The ideal candidate will manage a caseload from intake through settlement or trial preparation, ensure all case deadlines are met, and provide exceptional support to attorneys and clients.
Requirements

• Manage a high-volume caseload of personal injury matters from intake to resolution

• Communicate with clients, medical providers, insurance adjusters, and defense counsel

• Obtain and review medical records, bills, and other case-related documents

• Prepare demand packages and assist in settlement negotiations

• Maintain case files and calendaring to ensure all deadlines are tracked

• Draft correspondence, case summaries, and legal documents as needed

• Work closely with attorneys to develop case strategies and prepare for litigation or settlement

• Ensure compliance with legal procedures and deadlines in Massachusetts

• Provide empathetic, responsive support to clients during all stages of their cases

Qualifications

• 3+ years of experience in Personal Injury case management

• Hands-on experience managing PI cases in Massachusetts is required

• Strong understanding of Massachusetts Personal Injury laws, court procedures, and pre-litigation process

• Excellent communication and interpersonal skills

• Highly organized and detail-oriented

• Proficient in legal case management software (e.g., Filevine, Smart Advocate, Needles, or similar)

• Bilingual (English/Spanish) is a plus

• Paralegal certificate or legal studies background preferred but not required
Benefits

• Competitive salary, based on experience

• Bonus opportunities based on performance

• Health and dental insurance

• Paid time off and holidays

• Opportunities for professional growth