Lead Revenue Operations Specialist (Hybrid)

About this role

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

📍Your Impact Starts Here

As a Lead Revenue Operations Specialist, you'll take the reins on major RevOps initiatives. You'll not only build solutions and partner cross-functionally—you'll own a significant portion of our tech stack or funnel, scope and lead multi-team projects, and coach teammates on AI-enabled ways of working. You're both a builder and a strategist, enabling Homebase to scale with speed and precision.

These are the key ways you’ll contribute and create impact in this role:

- Contribute to the shared ownership of Salesforce—driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model.

- Support the implementation and administration of our GTM tech stack—serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes.

- Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management.

- Scope, design, and lead cross-functional RevOps projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders.

- Assist in driving the roadmap for data visibility and reporting—partnering closely with business leaders.

- Build organizational clarity around RevOps initiatives—ensuring strong project management, stakeholder alignment, and delivery against milestones.

- Collaborate with other RevOps team members and coach GTM stakeholders on leveraging AI to retool workflows.

- Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity.

🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:

- 5+ years in Revenue Operations or related GTM operations role.

- Strong Salesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred)

- Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience.

- Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).

- Proven ability to scope and lead projects end-to-end with cross-functional partners.

- Demonstrated ownership of a significant portion of a revenue funnel or tech stack.

- Strong project management and organizational skills—able to manage multiple priorities with clarity.

- AI fluency—comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline RevOps workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.

- Exceptional communication, influence, and leadership across teams.

🤝  The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.

- 💡 Be Customer Obsessed – Solve problems with empathy and creativity.

- ⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.

- 🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.

- 🏆 Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.

- 🏅 Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer (Canada)

- 💰 Ownership & Savings: Stock options + TFSA/RRSP with 4% company match

- 🏥 Health & Wellness: Comprehensive medical, dental, and vision for you and your dependents

- ⏰ Time Flexibility: Flex time off + company holidays + designated focus periods

- 👶 Family Support: Maternity/Parental Leave EI top-up support offered (after 6 months of service)

- 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly

- 🛡️ Protection Plans: Life insurance + short/long-term disability coverage

- 🍽️ Workspace Perks: Meals provided, team offsites, and Customer Days

- 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesdays and Wednesdays are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.

What We Offer (United States)

- 💰 Ownership & Financial Security: Stock options + 401(k) with 4% match

- 🏥 Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options

- ⏰ Time Flexibility: Flexible PTO + company holidays

- 🤖 AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.

- 👶 Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)

- 🛡️ Protection Plans: Life insurance + short/long-term disability coverage

- 🌟 Work Your Way: Work From Anywhere Month + meeting-free weeks yearly

- 🍽️ Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days

- 💼 Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesdays and Wednesdays are our required in-office days—a time to move faster as a team, build deeper connections, make better decisions, and build together.

What to Expect During the Interview Process

- Meet the Talent Acquisition team, Kaitlyn S. https://www.linkedin.com/in/kaitlyn-schmalzbauer/

- Meet the Hiring Manager, Rich D. https://www.linkedin.com/in/richdang/?lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3BoYmWiWwMR2Cp%2FloWqO9L1g%3D%3D

- Participate in a Technical Showcase with Rich D.…