Lead Qualifier - AU Transport & Logistics Industry

About this role

Lead Qualifier – AU Transport & Logistics Industry (Remote)
Work From Home | Full-Time | AU Hours | PH-Based
About the Role
We are seeking an experienced Lead Qualifier to support an Australian transport and logistics business in identifying, qualifying, and nurturing sales opportunities.
This role is ideal for someone with strong experience in the Australian transport, freight, warehousing, logistics, or 3PL industry, with excellent communication skills and confidence in speaking with decision-makers and qualifying leads.
Key Responsibilities
Lead Qualification & Prospecting

Qualify inbound and outbound transport/logistics leads

Engage with business owners, operations managers, warehouse managers, and procurement teams

Identify customer freight requirements, transport needs, and operational pain points

Assess lead quality and suitability based on business requirements

Book qualified appointments for the sales team

Outbound Calling & Follow-Up

Conduct outbound calls and lead follow-ups

Re-engage dormant leads and existing databases

Maintain ongoing communication with prospects throughout the sales cycle

Handle objections professionally and confidently

CRM & Pipeline Management

Update CRM systems accurately with notes, call outcomes, and follow-up actions

Track lead progression and maintain organised sales pipelines

Generate daily and weekly activity reports

Industry Coordination

Understand Australian freight terminology, transport workflows, and logistics operations

Coordinate with internal operations and sales teams regarding customer requirements

Support quoting and information gathering where required

Requirements

Minimum 5 years of experience in Lead Qualification, Sales Support, Customer Service, or Internal Sales

Minimum 5 years of experience working with Australian transport, freight, logistics, warehousing, or 3PL businesses

Strong understanding of:
Freight & transport operations

Warehousing & distribution

Pallets, cartons, containers, and dispatch workflows

Australian logistics terminology

Excellent English communication skills

Strong phone confidence and objection-handling skills

Experience using CRM systems

Highly organised with strong attention to detail

Reliable remote work setup and internet connection

Highly Preferred

Experience in:
3PL logistics

Linehaul or courier operations

Freight forwarding

Transport coordination

Warehouse dispatch

Experience using:
MachShip

Salesforce

HubSpot

Zoho CRM

Experience booking appointments for BDMs or Account Managers

Knowledge of Australian transport pricing structures and freight movements

Originally posted on Himalayas