Lead Product Manager - Platform

About this role

Sapiens is a global leader in intelligent SaaS-based software solutions for the insurance industry, serving more than 600 insurers worldwide. We are transforming the insurance landscape through innovative technology, cloud-based platforms and AI-powered solutions that help insurers modernize operations and deliver exceptional customer experiences.

We are seeking a Senior Product Director – Life, Annuities, Long-Term Care & Group to lead the strategic direction, development and commercial success of our US Life and Annuity portfolio, while expanding our capabilities across Long-Term Care (LTC) and Group Insurance.

This is a hands-on leadership position combining product strategy, market development and day-to-day product management. The successful candidate will work closely with Engineering, Delivery, Sales, Marketing and executive leadership to shape the product roadmap, drive innovation and position Sapiens as a leading technology partner for US insurance carriers.

Responsibilities
Product Strategy & Roadmap

• Define and execute the product vision, strategy and multi-year roadmap across Life, Annuities, Long-Term Care and Group Insurance.

• Identify market opportunities, emerging industry trends and customer requirements to guide product investment and innovation.

• Develop business cases and prioritize product initiatives based on commercial value, customer needs, regulatory requirements and platform capabilities.

• Drive the expansion of Sapiens' product offerings into LTC and Group Insurance markets.

• Collaborate with senior leadership to establish investment priorities and support overall portfolio growth.

Product Development & Execution

• Lead hands-on product management activities within an Agile development environment.

• Own and prioritize product backlogs, epics, user stories, acceptance criteria and product requirements.

• Partner with Engineering, Domain Modelers and Solution Designers to translate business needs into scalable product solutions.

• Participate in sprint planning, backlog refinement, reviews and product acceptance.

• Prepare product documentation, smartbooks and functional specifications.

• Work directly with Sapiens' CoreSuite platform, including product configuration, demonstrations and evaluation of platform capabilities.

• Drive AI-enabled product innovation, leveraging automation and intelligent capabilities across underwriting, new business, policy administration, claims and servicing.

Market & Customer Engagement

• Develop a deep understanding of the US Life, Annuity, LTC and Group Insurance markets, including customer needs, competitive positioning and emerging product trends.

• Build strong relationships with insurance carriers, distributors, brokers and strategic partners.

• Lead customer advisory discussions and engage with executive stakeholders to understand business priorities.

• Translate customer feedback and market insights into actionable product enhancements and roadmap priorities.

• Partner with Sales on strategic opportunities, customer presentations, product demonstrations and RFP responses.

Regulatory & Industry Expertise

• Monitor US insurance regulatory developments and ensure product capabilities remain aligned with applicable industry requirements.

• Maintain knowledge of relevant NAIC regulations, state insurance requirements, annuity suitability standards and life insurance product regulations.

• Understand regulatory considerations impacting LTC, including rate increases, claims handling and state partnership programs.

• Support Group Insurance requirements, including ERISA, ACA, COBRA, portability and conversion.

• Ensure regulatory changes are incorporated into product roadmaps and delivered effectively to customers.

Commercial & Business Leadership

• Drive portfolio growth through new customer acquisition, existing customer expansion and improved competitive positioning.

• Collaborate with Sales and Marketing to develop product positioning, messaging and go-to-market strategies.

• Support pricing, packaging and commercial decisions in partnership with product and commercial leadership.

• Monitor product performance, adoption, customer satisfaction and revenue contribution.

• Identify opportunities to improve implementation efficiency, product quality and overall cost to serve.

Requirements
Required

• 10+ years of experience within the US Life Insurance, Annuities, Long-Term Care and/or Group Insurance industries.

• Deep domain expertise in at least two of the following areas: Life Insurance, Annuities, Long-Term Care or Group Insurance.

• Proven experience in hands-on product management within an Agile software development environment.

• Experience managing product roadmaps, backlogs, user stories, acceptance criteria and user acceptance testing (UAT).

• Strong understanding of insurance products and processes, including policy administration, new business, underwriting, servicing, commissions, billing and claims.

• Experience owning product portfolios and demonstrating measurable business impact through revenue growth, customer retention or competitive win rates.

• Strong understanding of US insurance regulations and compliance requirements.

• Excellent communication and stakeholder management skills, with the ability to engage effectively with executive leadership, customers and technical teams.

Preferred

• Experience introducing AI, automation or intelligent capabilities into regulated insurance environments.

• Exposure to cloud-based SaaS platforms and modernization of legacy insurance administration systems.

• Knowledge of industry standards and integrations, including ACORD, DTCC, enrollment and billing feeds, and employer or benefits administration platforms.

• Background in actuarial, underwriting or insurance operations.

• Professional designations such as FLMI, LOMA or equivalent industry credentials.

• Previous experience as a Product Manager or Business Analyst…