Lead Product Analyst

About this role

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Position Summary

Kaseya is looking for an experienced Lead Product Analyst (Oracle SCM Functional) to drive standards, governance, innovation, and continuous improvement across its global Supply Chain Management (SCM) systems. This role will lead the maintenance, development, and enhancement of enterprise applications, primarily Oracle ERP/SCM, covering Order Management, Inventory Management, Cost Management, Product Management, Manufacturing, and Procurement.

The role will focus on optimizing end-to-end business processes, including Order-to-Cash (OTC), Procure-to-Pay (P2P), inventory, fulfillment, manufacturing, and cost accounting. The position will also support integrations with enterprise applications such as Salesforce, MuleSoft, Snowflake, GetPaid, ShipConsole, and Microsoft technologies.

The ideal candidate will combine strong Oracle Fusion Cloud SCM functional expertise with product ownership, business process management, data governance, and stakeholder leadership. This role will partner closely with cross-functional teams across Supply Chain, Finance, GTM, and Accounting to deliver scalable, customer-centric solutions aligned with Kaseya's global business strategy.

Key Responsibilities

• Product and System Management: Manage, maintain, and continuously improve Kaseya's Order-to-Cash and PTM business processes and back-office systems, including Oracle ERP, GetPaid, and ShipConsole.

• Business Requirements and Analysis: Collaborate with stakeholders across Supply Chain, Finance, GTM, and Accounting to gather, analyze, document, and prioritize requirements for new features, enhancements, and system improvements.

• Functional Subject Matter Expertise: Serve as the functional SME for core Supply Chain processes and their integration with other enterprise applications.

• Requirements Translation: Translate business requirements into functional designs, technical user stories, configurations, and integration requirements in collaboration with engineering teams.

• Backlog and Roadmap Management: Own and prioritize the product backlog, ensuring initiatives align with corporate strategy, business priorities, and operational objectives.

• Process Optimization and Automation: Drive process standardization, system automation, quality assurance, and continuous improvement to enhance operational efficiency.

• Oracle SCM Implementation and Support: Lead functional design, configuration, testing, implementation, and production support for Oracle Fusion Cloud SCM applications.

• Integration and Data Governance: Oversee enterprise integrations, inbound and outbound interfaces, master data management, data migration, and data governance across connected systems.

• Testing and Release Management: Lead System Integration Testing (SIT), end-to-end testing, User Acceptance Testing (UAT), cutover planning, go-live activities, and post-production support.

• Change Management: Partner with business leaders to prepare change management documentation and support the successful adoption of system enhancements and releases.

• Mergers and Acquisitions: Support application migrations, system integrations, and process harmonization arising from mergers and acquisitions (M&A).

• Stakeholder and Global Collaboration: Work closely with business leaders, engineering teams, implementation partners, and regional teams across Asia, EMEA, and the Americas to deliver global solutions.

• Strategic Leadership: Contribute to system architecture direction, IT roadmaps, technical standards, and business process governance while maintaining a strong customer-centric approach.

Required Qualification

• 12+ years of experience in Oracle ERP/SCM functional roles, with strong hands-on expertise in Order Management, Inventory Management, Cost Management, Product Management, Manufacturing, and Procurement.

• 10+ years of experience as a Functional SME, Product Owner, Product Analyst, or in an equivalent role.

• Strong understanding of end-to-end Order-to-Cash (OTC), Procure-to-Pay (P2P), inventory, fulfillment, manufacturing, and cost accounting processes.

• Proven experience with Oracle Fusion Cloud SCM, including configuration, functional design, testing, implementation, and production support.

• Experience delivering at least one to two large-scale, complex, end-to-end Oracle ERP/SCM implementations.

• Strong understanding of Oracle SCM integration with Financials, including Inventory/Cost Accounting, Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).

• Strong knowledge of enterprise integrations, inbound/outbound interfaces, master data management, and data migration.

• Ability to translate business requirements into…