Lead GTM Systems Administrator

About this role

<div class="content-intro"><h3><strong>About Engine<br></strong></h3> <p>At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.</p> <p>To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.</p> <p>More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.</p> <p>Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.</p></div><h3>About the Role</h3> <p>You'll own the Supply systems domain and lead the work that makes the org faster and smarter:</p> <ul> <li><strong>Own the Supply GTM stack.</strong> Administer the call recording, sequencing, and data enrichment platforms end-to-end — user setup, permissions, sequences, automations, and troubleshooting — alongside the Salesforce and iPaaS foundation underneath them. Lead multiple concurrent initiatives, set direction, and make and communicate the trade-offs with precision.</li> <li><strong>Build declaratively first, code when it counts.</strong> Design and ship solutions Flow-first (record-triggered, screen, and scheduled Flows; validation rules; permission-based security). Write lightweight Apex — trigger handlers, small async/batch jobs, and the test coverage to back them — and build Lightning Web Components for custom UI where declarative tooling falls short. Know when <em>not</em> to write code.</li> <li><strong>Guard data integrity across the stack.</strong> Own accurate sync and data quality between Salesforce and the tools — enrichment data, call/activity capture, and sequence engagement flowing cleanly into the CRM. Monitor system health, diagnose sync failures at the root cause, and build the guardrails that keep the data clean.</li> <li><strong>Design scalable processes.</strong> Partner with sales leadership and RevOps to turn manual, ad hoc outbound workflows into durable, scalable automation aligned to business goals.</li> <li><strong>Set the standard and raise the team.</strong> Define admin standards, documentation, and conventions for the stack. Mentor more junior admins, serve as the escalation point for complex tooling issues, and coach the team through tricky cross-functional decisions.</li> <li><strong>Lead tool evaluation and rollout.</strong> Drive evaluation, selection, and implementation of new tooling for the stack, choosing the right tool for the problem and navigating ambiguity with confidence.</li> </ul> <h3><strong>What You'll Bring to Engine</strong></h3> <ul> <li>5–7 years in Salesforce administration, ideally supporting a sales, business development, outbound, or RevOps function.</li> <li>Salesforce Administrator certification required; Platform App Builder and/or Platform Developer I strongly preferred.</li> <li>Deep declarative expertise: Flow (all types), validation rules, permission sets, sharing/security model, and sound data model design.</li> <li>Working developer fluency on the platform: you can read and write lightweight Apex (triggers via a handler pattern, simple classes, async/batch, test classes) and build LWCs for custom interfaces. You understand governor limits, bulkification, and the discipline of clicks-over-code.</li> <li>Comfortable working in an AI-first development workflow: hands-on working experience using Claude Code, Cursor, or similar AI coding tools to accelerate building, debugging, and shipping — and the judgment to review and validate what they produce.</li> <li>Hands-on experience administering the core sales tool categories: call recording / conversation intelligence, sequencing / outbound engagement, and data enrichment.</li> <li>Integration experience: comfortable owning data sync between Salesforce and connected GTM tools through an iPaaS layer.</li> <li>A track record of leading multi-stakeholder initiatives and coordinating across teams to deliver results.</li> <li>Clear, direct communicator who can separate signal from noise, make a recommendation, and bring partners along.</li> <li><strong>Bonus:</strong> travel, hospitality, or marketplace experience; exposure to Data Cloud and Agentforce; familiarity with version control and CI/CD for Salesforce (Git, sfdx).</li> </ul> <h3><strong>Why Engine</strong></h3> <ul> <li>Own and evolve the systems behind Engine's Business Development engine at a high-growth, cash-flow-positive company.</li> <li>Lead a domain end-to-end with real autonomy and the runway to set technical direction.</li> <li>Gain cross-functional exposure across Business Development, RevOps, Finance, Data, and Engineering, with a clear path into systems…