Lead Employee Relations Partner
AAA · United States · 2026-10-02
About this role
Job Type:
Full timeExempt/Non Exempt:
SalaryJob Description:
Location Details:
This position can work remotely from a home office for day-to-day operations.
Position Schedule:
Monday- Friday 8am-5pm
Position Summary:
The role will play a vital role within Human Resources managing and investigating the most complex employee relations cases, developing, and implementing advanced ER strategies/processes and providing leadership within the ER Center of Excellence. There are three primary facets to this position, and individuals may be assigned to one or more of them:
1. Investigator
2. Team Lead-mentor team/approve work items such as disciplinary items
3. Projects-lead two or more major ER processes (job elimination, EEOC) Serving as the senior
Key Responsibilities:
· Conduct high-profile and complex ER investigations such as workplace harassment, discrimination, retaliation, sexual misconduct, violence, and theft with discretion and sensitivity
· Conduct thorough, professional, and efficient interviews of individuals accused of violations, witnesses, and reporting persons to obtain key facts for proper decision-making
· Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements.
· Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements.
· Maintain meticulous and confidential records of all investigation activities, ensuring data integrity and compliance with record keeping standards within the identified case management system.
· Ensure all investigative processes comply with federal, state and local employment laws, as well as company policies and procedures.
· Serve as a subject matter expert, providing guidance to HR Leadership, legal counsel, and management on complex employee relations issues.
· Design and implement training programs focused on investigative techniques and processes, legal compliance and conflict resolution.
· Utilize advanced analytical tools to identify and report on trends in employee relations issues, recommending strategic interventions to mitigate risk.
· Provide mentorship to junior team members, fostering skill development and knowledge transfer.
· Confer with the Office of the General Counsel regarding company response to Civil Rights complaints and EEOC charges.
· May be called as a subject matter expert in various judicial proceedings
· Review complex disciplinary actions to ensure compliance with company policies and procedures, to mitigate risk associated with employment actions.
· Leads and supports specific employee relations processes to include Reduction in Force and Job Reassignment actions.
Supervisory Responsibilities:
None
Qualifications:
Required
Education (include minimum education and any licensing/certifications):
· Bachelor's degree in, Human Resources, Business Administration, law or a related field.
· Certified investigator (AWI) or have the ability to obtain designation within 1 year.
Experience:
· Minimum of 6 years’ experience in an Employee Relations role to include:
• Solving complex investigations
• Coaching Managers and employees
• Experience in a highly regulated industry or large-scale organization
Knowledge of:
· In depth knowledge of local, State and Federal laws governing investigations and related personnel matters
· Advanced knowledge of employment laws and regulations including ADA, FLSA, EEO, FMLA, Title VII and other related statues.
· Ability to recognize and define problems; gather sophisticated data and analyze it; establish facts, and draw valid conclusions
· Demonstrate unquestionable integrity, confidentiality, and professionalism in a wide variety of situations
· Write routine reports and business correspondence
· Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization
· Demonstrate expertise in investigative methodologies, including witness interviewing, credibility assessment and report writing.
· Advance skill in conflict resolution with a proven track record of resolving high-stakes employee relations issues.
Preferred
• Advanced Degree (Masters in HR, JD)
• HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) Knowledge of ACG personnel policies and procedures
Work Environment:
This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.
Compensation & Benefits Overview:
ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).
Compensation
The annual salary range for this position is $85,966 - $105,000 with annual bonus potential, based on performance.
Benefits
At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.
Health & Wellness
• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).
Financial Protection & Insurance
• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.
Retirement & Savings
• 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your…
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