L2 Application Support Engineer

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Job Title: L2 Application Support Engineer

Key Skills: Java, C, ETL, Shell script.

Location: São Paulo

Mode: In-person

We at Coforge are hiring L2 Application Support Engineer with the following skill set.

Key Responsibilities

• Work actively with team members to analyze and resolve application issues.

• Identify defects, discrepancies, and trends by ways of code debugging or log analysis.

• Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.

• Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly.

• Automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

• Identify alerts/processes that can be automated.

• Challenge existing application setup, processing and suggest different ways to solve problem or improve stability.

• Actively participate in Change management process with view to manage risk in production environment.

• Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency.

• Develop reports that provide trending statistics to track and manage application health and support service performance.

• Willing to learn and troubleshoot/support proprietary technologies not available through market place.

Required Skills & Qualifications

• Computer Science concept of Data Structures in practical use cases.

• Problem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issues.

• Good unix trouble shooting skills.

• Good understanding of ETL / batch processes and capacity management.

• Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions.

• One of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.

• One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.

• One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2.

Preferred Skills:

• Experience in the Financial Service Industry.

• Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud.

• Degree in Computer Science.

Posted On: 22-07-2026

At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.