KYC Agent (entry leve)

Over deze functie

Flatpay is one of the fastest-growing fintech companies in Europe. In just over three years, we’ve grown into a team of more than 1,500 colleagues, active across Denmark, Finland, Italy, Germany, France, the United Kingdom, and since January also in the Netherlands.
Our mission is clear and powerful: to make card payments fair, transparent, and stress-free for small and medium-sized businesses. No complicated pricing, no hidden fees, no surprises - just one flat rate for all cards.
Employment type: Full-time
Location: Amsterdam
Level: Entry-level / Junior

Reviewing and assessing KYC files
You verify the identity of ultimate beneficial owners (UBOs) and review submitted documentation
You validate company information (such as KvK) and ensure everything complies with regulations
You spot inconsistencies and collaborate with the right teams on more complex cases
Ensuring compliance and a smooth onboarding process
You make sure every file meets regulatory requirements as well as Flatpay’s internal guidelines and those of partners such as Rapyd and Shift4
You don’t miss a detail: you proactively follow up on missing or incorrect documents with colleagues or clients
You monitor systems closely and investigate discrepancies between internal tools and external data sources

Thinking along and improving
You work closely with Sales and help them understand compliance requirements
You contribute ideas on how to make processes smarter and more efficient
You help build and shape the KYC team in the Netherlands

This role is perfect for you if:

You have initial experience in KYC, compliance, or rigorous admin experience in FinTech or banking is a strong plus
You are highly organized and detail-oriented: nothing escapes you, not even a poorly formatted expiration date or an incorrectly filled field
You have strong analytical skills and can make quick, well-founded decisions based on precise procedures, even under pressure
You communicate clearly and effectively, able to explain complex blocking points to non-technical stakeholders (Sales teams)
You have a good level of English and Dutch is a plus

Massive opportunity: Join at launch stage and shape our success in the Dutch market.
Uncapped earning potential: The more you sell, the more you earn.
Fast-track career growth: We promote from within, and we move fast.
Supportive culture: No politics, no bureaucracy – just good people building great things together.
International environment: Be part of a diverse, ambitious team across 6+ countries.